HP Officejet 6000 (E609) Printer Series User Guide - IT Info
HP Officejet 6000 (E609) Printer Series User Guide - IT Info
HP Officejet 6000 (E609) Printer Series User Guide - IT Info
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TIP: You can set the product as the default printer to ensure that the printer is<br />
automatically selected when you select Print in the File menu of your different<br />
software applications.<br />
Cause: The product was not the selected printer.<br />
If this did not solve the issue, try the next solution.<br />
Solution 4: Check the printer driver status<br />
Solution: The printer driver status might have changed to either offline or stop<br />
printing.<br />
To check the printer driver status<br />
▲ In the <strong>HP</strong> Solution Center, click the Status tab.<br />
Cause: The status of the printer driver had changed.<br />
If this did not solve the issue, try the next solution.<br />
Solution 5: Wait until the product completes the current operation<br />
Solution: If the product is performing another task your print job will be delayed<br />
until the product completes the current task.<br />
Some documents take a long time to print. If nothing has printed several minutes after<br />
you sent a print job to the product, check the control panel to see if there are any<br />
errors.<br />
Cause: The product was busy with another task.<br />
If this did not solve the issue, try the next solution.<br />
Solution 6: Remove all cancelled print jobs from the queue<br />
Solution: A print job might remain in the queue after it has been cancelled. The<br />
cancelled print job jams the queue and prevents the next print job from printing.<br />
From your computer, open the printer folder and see if the cancelled job remains in<br />
the print queue. Try to delete the job from the queue. If the print job remains in the<br />
queue, try one or both of the following:<br />
• Disconnect the USB cable from the product, restart the computer, and then<br />
reconnect the USB cable to the product.<br />
• Shut down the product, restart the computer, and then restart the product.<br />
Cause: A deleted print job was in the queue.<br />
If this did not solve the issue, try the next solution.<br />
Print troubleshooting 71