HP Officejet 6000 (E609) Printer Series User Guide - IT Info
HP Officejet 6000 (E609) Printer Series User Guide - IT Info
HP Officejet 6000 (E609) Printer Series User Guide - IT Info
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Print troubleshooting<br />
Use this section to solve these printing problems:<br />
• Envelopes print incorrectly<br />
• Borderless printing produces unexpected results<br />
• The product is not responding<br />
• The product prints meaningless characters<br />
• Nothing happens when I try to print<br />
• The pages in my document came out in the wrong order<br />
• The margins are not printing as expected<br />
• Text or graphics are cut off at the edge of the page<br />
• A blank page came out while printing<br />
Envelopes print incorrectly<br />
Try the following solutions to resolve the issue. Solutions are listed in order, with the most<br />
likely solution first. If the first solution does not solve the problem, continue trying the<br />
remaining solutions until the issue is resolved.<br />
• Solution 1: Load the stack of envelopes correctly<br />
• Solution 2: Check the envelope type<br />
• Solution 3: Tuck the flaps to avoid paper jams<br />
Solution 1: Load the stack of envelopes correctly<br />
Solution: Load a stack of envelopes in the input tray, with the envelope flaps facing<br />
up and to the left.<br />
Make sure that you remove all paper from the input tray before loading the envelopes.<br />
Cause: A stack of envelopes was loaded incorrectly.<br />
If this did not solve the issue, try the next solution.<br />
Solution 2: Check the envelope type<br />
Solution: Do not use shiny or embossed envelopes or envelopes that have clasps<br />
or windows.<br />
Cause: The wrong type of envelope was loaded.<br />
If this did not solve the issue, try the next solution.<br />
Solution 3: Tuck the flaps to avoid paper jams<br />
Solution: To avoid paper jams, tuck the flaps inside the envelopes.<br />
Cause: The flaps might get caught in the rollers.<br />
Print troubleshooting 69