HP Officejet 6000 (E609) Printer Series User Guide - IT Info
HP Officejet 6000 (E609) Printer Series User Guide - IT Info
HP Officejet 6000 (E609) Printer Series User Guide - IT Info
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Chapter 5<br />
3. Open the top cover. If there is paper remaining inside the device, ensure the carriage<br />
has moved to the right of the device, free any paper scraps or wrinkled media, and<br />
pull the media towards you through the top of the device.<br />
WARNING! Do not reach into the device when it is on and the carriage is stuck.<br />
When you open the top cover, the carriage should return to its position on the right<br />
side of the device. If it does not move to the right, turn off the device before you<br />
remove any jam.<br />
4. After clearing the jam, close all covers, turn on the device (if you turned it off) and<br />
resend the print job.<br />
Tips for avoiding jams<br />
• Make sure that nothing is blocking the paper path.<br />
• Do not overload the trays. For more information, see Understand specifications for<br />
supported media.<br />
• Load paper properly and when the device is not printing. For more information, see<br />
Load media.<br />
• Do not use media that is curled or crumpled.<br />
• Always use media that conforms with specifications. For more information, see Select<br />
print media.<br />
• Make sure the output tray is not overly full.<br />
• Make sure the media guide are adjusted snugly against the media, but do not crinkle<br />
or bend the media.<br />
Errors (Windows)<br />
• Printhead Problem - The printhead appears to be missing or damaged<br />
• Incompatible Printhead<br />
• Printhead problem and advanced printhead maintenance<br />
• Device Disconnected<br />
• Ink Alert<br />
• Cartridge Problem<br />
• Cartridge Problem<br />
• Paper Mismatch<br />
• The cartridge cradle cannot move<br />
• Paper Jam<br />
• The printer is out of paper.<br />
• Incompatible Cartridge(s)<br />
• <strong>Printer</strong> Offline<br />
• <strong>Printer</strong> Paused<br />
• Document failed to print<br />
• Previously used genuine <strong>HP</strong> cartridge<br />
• Ink Service Capacity Warning<br />
• General printer error<br />
112 Maintain and troubleshoot