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HP Officejet 6000 (E609) Printer Series User Guide - IT Info

HP Officejet 6000 (E609) Printer Series User Guide - IT Info

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Chapter 5<br />

<strong>Printer</strong> Paused<br />

3. On the <strong>Printer</strong> menu, make sure there are no check marks next to Pause Printing<br />

or Use <strong>Printer</strong> Offline.<br />

4. If you made any changes, try to print again.<br />

To check if the printer is paused or offline (Mac OS X)<br />

1. Click System Preferences, click Print & Fax, and then click select the printer you<br />

want to use.<br />

2. Double-click the icon for your product to open the print queue.<br />

3. If Hold is selected, click Resume.<br />

4. If you made any changes, try to print again.<br />

Your printer is currently paused<br />

Use the following to correct the error:<br />

<strong>Printer</strong> Offline<br />

Document failed to print<br />

The job failed to print due to an error in the printing system.<br />

Solve printing problems.<br />

Previously used genuine <strong>HP</strong> cartridge<br />

The following cartridges are previously used:<br />

The genuine <strong>HP</strong> ink cartridge was previously used in some other product.<br />

Check the print quality of the current print job. If it is not satisfactory, try cleaning the<br />

printhead to see if that improves the quality.<br />

Follow the prompts on the display or computer screen to continue.<br />

For more information, see Clean the printhead.<br />

NOTE: <strong>HP</strong> recommends that you do not leave the ink cartridge outside of the printer<br />

for an extended period of time. If a used cartridge is installed, check the print quality.<br />

If it is not satisfactory, run the cleaning procedure from the toolbox.<br />

Ink Service Capacity Warning<br />

If you are going to move or transport the product after receiving this message, make sure<br />

you keep it upright and do not tip it on its side to avoid ink leakage.<br />

Printing can continue, but ink system behavior might change.<br />

The product has nearly maximized the ink service capacity.<br />

General printer error<br />

If you are going to move or transport the product after receiving this message, make sure<br />

you keep it upright and do not tip it on its side to avoid ink leakage. There was a problem<br />

with the product.<br />

Write down the error code provided in the message, and then contact <strong>HP</strong> support. Go to:<br />

122 Maintain and troubleshoot

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