HP Officejet 6000 (E609) Printer Series User Guide - IT Info

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4 Solve wireless problems.........................................................................................................102 Basic wireless troubleshooting.........................................................................................102 Advanced wireless troubleshooting..................................................................................103 Make sure your computer is connected to your network............................................103 Make sure that the HP device is connected to your network......................................105 Check to see if the firewall software is blocking communication................................105 Make sure the HP device is online and ready............................................................106 Your wireless router is using a hidden SSID..............................................................106 Make sure the wireless version of the HP device is set as the default printer driver (Windows only)...........................................................................................................106 Make sure the HP Network Devices Support service is running (Windows only).......107 Add hardware addresses to a wireless access point (WAP)......................................107 Troubleshoot installation issues.............................................................................................108 Hardware installation suggestions....................................................................................108 Software installation suggestions.....................................................................................109 Solve network problems...................................................................................................110
Contents Clear jams...............................................................................................................................111 Clear a jam in the device..................................................................................................111 Tips for avoiding jams.......................................................................................................112 Errors (Windows)....................................................................................................................112 Printhead Problem - The printhead appears to be missing or damaged..........................113 Incompatible Printhead.....................................................................................................113 Printhead problem and advanced printhead maintenance...............................................113 Printhead problem - The following printhead has a problem......................................113 Advanced printhead maintenance..............................................................................113 Device Disconnected........................................................................................................118 Ink Alert.............................................................................................................................118 HP recommends you have a replacement available for when print quality becomes no longer acceptable..................................................................................................119 The amount of ink in the following cartridge may be low enough to cause poor print quality and cartridge changes may be required soon. HP recommends you have replacement cartridges available to install when print quality is no longer acceptable..................................................................................................................119 Ink system failure........................................................................................................119 Cartridge Problem.............................................................................................................120 The following cartridge appears to be missing or damaged.......................................120 Cartridge(s) in Wrong Slot - The following cartridges are in the wrong slots..............120 Cartridge Problem.............................................................................................................120 Paper Mismatch................................................................................................................120 The cartridge cradle cannot move....................................................................................120 Paper Jam........................................................................................................................121 The printer is out of paper................................................................................................121 Incompatible Cartridge(s).................................................................................................121 The following cartridge is not intended for use in this printer.....................................121 The following cartridges are not intended for use in this printer as it is currently configured...................................................................................................................121 Printer Offline....................................................................................................................121 Printer Paused..................................................................................................................122 Document failed to print....................................................................................................122 Previously used genuine HP cartridge.............................................................................122 Ink Service Capacity Warning..........................................................................................122 General printer error.........................................................................................................122 6 Control-panel lights reference Interpreting control-panel lights..............................................................................................124 A HP supplies and accessories Order printing supplies online.................................................................................................131 Accessories............................................................................................................................131 Supplies..................................................................................................................................131 Ink cartridges....................................................................................................................132 HP media..........................................................................................................................132 B Support and warranty Obtain electronic support........................................................................................................133 5
Page 1: User Guide OFFICEJET 6000 E609
Page 4 and 5: Copyright information © 2009 Copyr
Page 6 and 7: 4 Configure and manage Manage the d
Page 10 and 11: Obtain HP telephone support........
Page 12 and 13: 1 Get started This guide provides d
Page 14 and 15: Chapter 1 Accessibility The device
Page 16 and 17: Chapter 1 Back view 1 Rear universa
Page 18 and 19: 2 Install the accessories This sect
Page 20 and 21: 3 Use the device This section conta
Page 22 and 23: Chapter 3 Recommended papers for ph
Page 24 and 25: Chapter 3 Understand supported size
Page 26 and 27: Chapter 3 (continued) Media size In
Page 28 and 29: Chapter 3 Load media This section p
Page 30 and 31: Chapter 3 To change default setting
Page 32 and 33: Chapter 3 4. Select the media size
Page 34 and 35: Chapter 3 Print a Web page (Windows
Page 36 and 37: Chapter 4 Monitor the device Use th
Page 38 and 39: Chapter 4 Embedded Web server When
Page 40 and 41: Chapter 4 This section contains the
Page 42 and 43: Chapter 4 Open the HP Printer Utili
Page 44 and 45: Chapter 4 1. Printer Information: S
Page 46 and 47: Chapter 4 3. 802.11 Wireless (some
Page 48 and 49: Chapter 4 Network connection If the
Page 50 and 51: Chapter 4 To share the device on a
Page 52 and 53: Chapter 4 ◦ Be on the same subnet
Page 54 and 55: Chapter 4 (and you know the HP devi
Page 56 and 57: Chapter 4 • Change the password p
Page 58 and 59:
Chapter 4 To uninstall from a Macin
Page 60 and 61:
Chapter 5 • Turn off the HP Print
Page 62 and 63:
Chapter 5 5. Twist the orange cap t
Page 64 and 65:
Chapter 5 Print and evaluate a prin
Page 66 and 67:
Chapter 5 Item Cartridge color 3 Ma
Page 68 and 69:
Chapter 5 If the color of any of th
Page 70 and 71:
Chapter 5 • Power cord and other
Page 72 and 73:
Chapter 5 Check the margin settings
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Chapter 5 Borderless printing produ
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Chapter 5 Solution 7: Clear the pap
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Chapter 5 Solution 2: Load paper in
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Chapter 5 If this did not solve the
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Chapter 5 Solution 2: Check the lay
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Chapter 5 Solution 5: Load paper in
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Chapter 5 For more information, see
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Chapter 5 Solution 1: Make sure you
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Chapter 5 NOTE: For this issue, the
Page 92 and 93:
Chapter 5 If this did not solve the
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Chapter 5 Solution 5: Contact HP su
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Chapter 5 Solution 1: Make sure the
Page 98 and 99:
Chapter 5 Poor black text Solution
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Chapter 5 The product prints slowly
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Chapter 5 To clean the printhead fr
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Chapter 5 Media is not coming out c
Page 106 and 107:
Chapter 5 ◦ Compare the IP addres
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Chapter 5 To check a wireless conne
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Chapter 5 communication. Temporaril
Page 112 and 113:
Chapter 5 Troubleshoot installation
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Chapter 5 Solve network problems Ge
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Chapter 5 3. Open the top cover. If
Page 118 and 119:
Chapter 5 3. Remove all of the ink
Page 120 and 121:
Chapter 5 b. Use a fresh, lightly d
Page 122 and 123:
Chapter 5 9. Carefully lower the la
Page 124 and 125:
Chapter 5 Cartridge Problem Choose
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Chapter 5 Printer Paused 3. On the
Page 128 and 129:
6 Control-panel lights reference Th
Page 130 and 131:
Chapter 6 (continued) Light descrip
Page 132 and 133:
Page 134 and 135:
Page 136 and 137:
Appendix A Ink cartridges Ordering
Page 138 and 139:
Appendix B Obtain HP telephone supp
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Appendix B Telephone support number
Page 142 and 143:
Appendix B For instructions on how
Page 144 and 145:
Appendix B Ink cartridge warranty i
Page 146 and 147:
C Device specifications For media a
Page 148 and 149:
Appendix C Network protocol specifi
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D Regulatory information This secti
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Appendix D LED indicator statement
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Appendix D Regulatory model number
Page 156 and 157:
Appendix D Environmental product st
Page 158 and 159:
Appendix D qualification status for
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Appendix D NO EVENT SHALL THE OpenS
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Index A accessibility mobility 10 s
Page 164 and 165:
ordering 132 printing on custom-siz
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162
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HP Officejet 6000 (E609) Printer Series User Guide - IT Info

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