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HP Officejet 6000 (E609) Printer Series User Guide - IT Info

HP Officejet 6000 (E609) Printer Series User Guide - IT Info

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Chapter 5<br />

Check the margin settings<br />

Make sure the margin settings for the document do not exceed the printable area of the<br />

device. For more information, see Set minimum margins.<br />

Check the color print settings<br />

Make sure Print in Grayscale is not selected in the print driver.<br />

Check the device location and length of USB cable<br />

High electromagnetic fields (such as those generated by USB cables) can sometimes<br />

cause slight distortions to printouts. Move the device away from the source of the<br />

electromagnetic fields. Also, it is recommended that you use a USB cable that is less than<br />

3 meters (9.8 feet) long to minimize the effects of these electromagnetic fields.<br />

Placement of the text or graphics is wrong<br />

Check how the media is loaded<br />

Make sure the media width and length guides fit snugly against the edges of the stack of<br />

media, and make sure the tray is not overloaded. For more information, see Load<br />

media.<br />

Check the media size<br />

• Content on a page might be cut off if the document size is larger than the media that<br />

you are using.<br />

• Make sure the media size selected in the printer driver match the size of media loaded<br />

in the tray.<br />

Check the margin settings<br />

If the text or graphics are cut off at the edges of the page, make sure the margin settings<br />

for the document do not exceed the printable area of your device. For more information,<br />

see Set minimum margins.<br />

Check the page-orientation setting<br />

Make sure the media size and page orientation selected in the application match the<br />

settings in the printer driver. For more information, see Change print settings.<br />

Check the device location and length of USB cable<br />

High electromagnetic fields (such as those generated by USB cables) can sometimes<br />

cause slight distortions to printouts. Move the device away from the source of the<br />

electromagnetic fields. Also, it is recommended that you use a USB cable that is less than<br />

3 meters (9.8 feet) long to minimize the effects of these electromagnetic fields.<br />

If the above solutions do not work, the problem may be caused by the inability of the<br />

application to interpret print settings properly. See the release notes for known software<br />

conflicts, refer to the application's documentation, or contact the software manufacturer<br />

for specific help.<br />

68 Maintain and troubleshoot

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