HP Officejet 6000 (E609) Printer Series User Guide - IT Info

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Chapter 5 Cartridge Problem Choose your error • The following cartridge appears to be missing or damaged • Cartridge(s) in Wrong Slot - The following cartridges are in the wrong slots The following cartridge appears to be missing or damaged Use the following to correct the error: • Replace the ink cartridges • Supplies NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-ink alerts, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the ink cartridges until print quality becomes unacceptable. For information on recycling used ink supplies, see HP inkjet supplies recycling program. Cartridge(s) in Wrong Slot - The following cartridges are in the wrong slots Make sure the ink cartridges are in the proper slot. Use the following to correct the error: Replace the ink cartridges Cartridge Problem The following cartridge has a problem Use the following to correct the error: • Replace the ink cartridges • Supplies • HP inkjet supplies recycling program Paper Mismatch Paper detected does not match paper size or type selected Use the following to correct the error: • Load media • Print on special and custom-sized media • Change print settings The cartridge cradle cannot move Please turn device power off. Check device for a paper jam or other obstruction Use the following to correct the error: • Clear a jam in the device • Hardware installation suggestions 120 Maintain and troubleshoot
Paper Jam There is a paper jam (or misfeed). Clear the jam and press the Resume button on the printer Use the following to correct the error: Clear a jam in the device The printer is out of paper. Load more paper and press the Resume button on the front of the printer Use the following to correct the error: Load media Incompatible Cartridge(s) Choose your error • The following cartridge is not intended for use in this printer • The following cartridges are not intended for use in this printer as it is currently configured Printer Offline The following cartridge is not intended for use in this printer Use the following to correct the error: • Replace the ink cartridges • Supplies • HP inkjet supplies recycling program The following cartridges are not intended for use in this printer as it is currently configured Use the following to correct the error: • Replace the ink cartridges • Supplies • HP inkjet supplies recycling program Your printer is currently offline Use the following to correct the error: To check if the printer is paused or offline (Windows) 1. Depending upon your operating system, do one of the following: • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: On the Windows taskbar, click Start, click Control Panel, and then click Printers and Faxes. 2. Double-click the icon for your product to open the print queue. Errors (Windows) 121
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User Guide OFFICEJET 6000 E609
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Copyright information © 2009 Copyr
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4 Configure and manage Manage the d
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4 Solve wireless problems..........
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Obtain HP telephone support........
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1 Get started This guide provides d
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Chapter 1 Accessibility The device
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Chapter 1 Back view 1 Rear universa
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2 Install the accessories This sect
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3 Use the device This section conta
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Chapter 3 Recommended papers for ph
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Chapter 3 Understand supported size
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Chapter 3 (continued) Media size In
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Chapter 3 Load media This section p
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Chapter 3 To change default setting
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Chapter 3 4. Select the media size
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Chapter 3 Print a Web page (Windows
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Chapter 4 Monitor the device Use th
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Chapter 4 Embedded Web server When
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Chapter 4 This section contains the
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Chapter 4 Open the HP Printer Utili
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Chapter 4 1. Printer Information: S
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Chapter 4 3. 802.11 Wireless (some
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Chapter 4 Network connection If the
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Chapter 4 To share the device on a
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Chapter 4 ◦ Be on the same subnet
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Chapter 4 (and you know the HP devi
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Chapter 4 • Change the password p
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Chapter 4 To uninstall from a Macin
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Chapter 5 • Turn off the HP Print
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Chapter 5 5. Twist the orange cap t
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Chapter 5 Print and evaluate a prin
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Chapter 5 Item Cartridge color 3 Ma
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Chapter 5 If the color of any of th
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Chapter 5 • Power cord and other
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Chapter 5 Check the margin settings
Page 74 and 75: Chapter 5 Borderless printing produ
Page 76 and 77: Chapter 5 Solution 7: Clear the pap
Page 78 and 79: Chapter 5 Solution 2: Load paper in
Page 80 and 81: Chapter 5 If this did not solve the
Page 82 and 83: Chapter 5 Solution 2: Check the lay
Page 84 and 85: Chapter 5 Solution 5: Load paper in
Page 86 and 87: Chapter 5 For more information, see
Page 88 and 89: Chapter 5 Solution 1: Make sure you
Page 90 and 91: Chapter 5 NOTE: For this issue, the
Page 92 and 93: Chapter 5 If this did not solve the
Page 94 and 95: Chapter 5 Solution 5: Contact HP su
Page 96 and 97: Chapter 5 Solution 1: Make sure the
Page 98 and 99: Chapter 5 Poor black text Solution
Page 100 and 101: Chapter 5 The product prints slowly
Page 102 and 103: Chapter 5 To clean the printhead fr
Page 104 and 105: Chapter 5 Media is not coming out c
Page 106 and 107: Chapter 5 ◦ Compare the IP addres
Page 108 and 109: Chapter 5 To check a wireless conne
Page 110 and 111: Chapter 5 communication. Temporaril
Page 112 and 113: Chapter 5 Troubleshoot installation
Page 114 and 115: Chapter 5 Solve network problems Ge
Page 116 and 117: Chapter 5 3. Open the top cover. If
Page 118 and 119: Chapter 5 3. Remove all of the ink
Page 120 and 121: Chapter 5 b. Use a fresh, lightly d
Page 122 and 123: Chapter 5 9. Carefully lower the la
Page 126 and 127: Chapter 5 Printer Paused 3. On the
Page 128 and 129: 6 Control-panel lights reference Th
Page 130 and 131: Chapter 6 (continued) Light descrip
Page 136 and 137: Appendix A Ink cartridges Ordering
Page 138 and 139: Appendix B Obtain HP telephone supp
Page 140 and 141: Appendix B Telephone support number
Page 142 and 143: Appendix B For instructions on how
Page 144 and 145: Appendix B Ink cartridge warranty i
Page 146 and 147: C Device specifications For media a
Page 148 and 149: Appendix C Network protocol specifi
Page 150 and 151: D Regulatory information This secti
Page 152 and 153: Appendix D LED indicator statement
Page 154 and 155: Appendix D Regulatory model number
Page 156 and 157: Appendix D Environmental product st
Page 158 and 159: Appendix D qualification status for
Page 160 and 161: Appendix D NO EVENT SHALL THE OpenS
Page 162 and 163: Index A accessibility mobility 10 s
Page 164 and 165: ordering 132 printing on custom-siz
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