Scan Secure GTS Software user manual 1 - Scan Secure AS

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12.3 No Communication between Pen and ComputerThere may be several reasons why the GTS software does not communicate withthe PenProxyPen - Please always check the following: Does the Pen indicate reading with both LEDs and sound?o If NO, change battery With the Pen in the Communication unit, which LEDs are lit?o No Power LED. - Check the mains connection and the adapter.o No Online LED. - Check the cable between the Com. Unit and theUSB/RS232 port of your computero No Pen LED – Check position of pen / Battery voltage of Pen is toolow. Replace. If both Power – Online & Pen LED is lit, try to read from the Pen andobserve the DATA LED.o If flashing, note down the error message and contact Scan Secureaso If not flashing, check COM port connection, the selection of COMports as shown above in 12.1BlueCard - Please always check the following: Does the Pen indicate reading with both LEDs and sound?o If NO, change battery With the Pen in the Communication unit, which LEDs are lit?o Red LED upper left – Power / OnLineo Green LEDs flashing – Transfering Data If Red LED is not lit –o Check cableo Check COM port connectiono Is driver installed? If the green LEDs is not flashingo Check cableo Check COM port connectiono Is driver installed?o Check position of Pen Se Blue card manual for more information12.4 Contact Scan SecureIf support is needed from Scan Secure, please prepare the following first: A short report of what is wrong and what you have done Copy the errlog.txt file from C:\Programfiles/Scan Secure GTS5…\ andhave it ready to be mailed. Copy the last back-up file from C:\Programfiles/Scan Secure GTS5…\ orfor network versions, -Server location-/Scan Secure GTS…\Database\ andhave it ready to be mailed. (Zipping down this file before mailing ispreferred)Contact Scan Secure as on:Tel: +47 3303 0550Fax: +47 3303 0558E-mail: scan@secure.noScan Secure GTS5 User manual Issue 1 22.06.2009 Page 56 of 60
13 Custom ReportsCustom Reports is an additional module in the GTS, developed to give increasedflexibility. With the Custom Reports module, you may customize your recordedreadings and data, according to your company, application, customers and needs.Columns may be added, re-arranged, re-named etc. This also applies for thereport generator.Typical applications for the Custom Reports, are: Guarding companies, HMStasks, technical inspections, fire and safety tours etc…The setup may be customized for your company, but default templates will beavailable to get you started. (At the moment, only a Gurading company templateis available)13.1 How to use the columns – Guarding company examplePress TAGs Information, and the below window will be opened. (The column textmay be different for each application, so the header text is for guidance only):1. Rounds: Here you may describe the type of tour you are to perform. I.e.Night tour, Shopping center, Emergency lights, Fire dampers, Emergencyexits etc…2. Customers: The name of the customer for this tour3. Object: In this column, you type in the various objects related to acustomer. It may be a building, or a shop in a shopping center. Acustomer may have several objects.4. Details: Detailed description of the object. I.e. where the TAG ispositioned.5. Read frequency: In this column, the expected read frequency for theTAG can be set. Blank is no expectations, 1 is every day, 2 is everysecond day and so on.Setupexample12This forms a basis setup in GTS Custom Reports. It is possible to create morecolumns, if you want to include more information. To add more columns, rightclick in the Description field of the column (1) and select ”Column chooser” (2)Click and drag the columns you want over to the column area and name it asdesired. To remove a column, click it and drag it out of the column area.Scan Secure GTS5 User manual Issue 1 22.06.2009 Page 57 of 60
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Scan Secure GTS 5.1User manualIssue
Page 3 and 4:
8.5 ROUND - NEW WITH ONLY NEW CONTR
Page 5 and 6: Windows Server 2003 SP1Windows Serv
Page 7 and 8: 4 How to set up a new installation
Page 9 and 10: You should now have the following o
Page 11 and 12: 4.2 Register users, control points,
Page 13 and 14: 5 Menu Choices.In this section, you
Page 15 and 16: 5.3 Security.Manage.The following d
Page 17 and 18: 6 Icons and their functionsThe Icon
Page 19 and 20: Areas and buttons have the followin
Page 21 and 22: 6.5 Rounds informationNB! Not avail
Page 23 and 24: 6.8 Finished roundsNB! Not availabl
Page 25 and 26: 7 Selectable functions in the GTSTh
Page 27 and 28: 8 Using the system.Please note that
Page 29 and 30: 8.3 TAGs - New Control point.When a
Page 31 and 32: 8.4 Event TAG - New.When adding new
Page 33 and 34: 8.5 Round - New with only new contr
Page 35 and 36: • The Pen will now be cleared and
Page 37 and 38: • Use your mouse and drag all rel
Page 39 and 40: 8.8 Date & Time adjustment of the P
Page 41 and 42: 8.11 Section map - move to the appr
Page 43 and 44: 8.12.2. TAG Information - Editing i
Page 45 and 46: 8.14 TAG - Moving on the section ma
Page 47 and 48: 8.16 TAG - Activating and de-activa
Page 49 and 50: 8.18 Objects - Editing (Dependant o
Page 51 and 52: 9.2 Data - Maintenance & Back-up.Pr
Page 53 and 54: 11 Daily usage of the GTS511.1 Rout
Page 55: 12 Trouble Shooting12.1 The ProxiPe
Page 59 and 60: 14 PASPAS (Personnel Attendance Sys
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