ACS WebService Administrator Manual - Brivo Systems

More documents

Recommendations

Info

Page 26822. ACS WebService SupportThis section contains the following support resources:Frequently Asked QuestionsTroubleshootingIntellex DVR Installation NotesDedicated Micros DVR Installation NotesSpeco DVR Installation NotesPelco DVR Installation NotesMatrix DVR Installation NotesSamsung DVR Installation NotesExacq DVR Installation NotesActivation of Two Factor AuthenticationGlossary
Page 269Frequently Asked QuestionsCan I use any Web browser to log in to my account?Yes. However, we recommend and fully support Internet Explorer 7.0 or higher.Can I use any computer to log in to my account?Yes. You can use any computer — PC, Mac or Linux — as long as it has a standard Webbrowser and is connected to the Internet. However, you should avoid using publiccomputers, Internet kiosks or any shared workstations where your account data can beexposed to other people.Who can access my account?Only you and select Administrators can log in to your account.How secure is my data?ACS WebService uses industry-standard encryption techniques (SSL) for communicationbetween your computer and our servers. Our servers are located at a secure, guardedfacility with strict access controls, fire control technology, and redundant, uninterruptiblepower supplies.We use dedicated, redundant firewalls to screen out all Internet traffic except for legitimaterequests to our servers. Our servers also are protected against common denial of service(DOS) attempts.For security reasons, we do not use cookies that enable you to automatically log in to youraccount, as is common practice with many Web-based applications. And, as a precaution,sessions are timed out after 20 minutes of inactivity.How long is transactional data available?Activity is visible for 90 days in the Activity Log. Administrative actions are visible for 90days in the Journal.Will my doors operate if my Internet connection is down?Yes. Your doors will operate normally and data will continue to accumulate in your account.It will be stored in the hardware until your Internet connection is re-established.Will my doors operate during a power outage?Yes. The control panel will supply battery backup power to each card reader or keypadattached to it for at least four hours. However, the installation technician is responsible forinstalling a backup power source for the electronic lock mechanisms. If this has been done,the doors will remain fully operational.How quickly do changes take effect?Within five minutes. For example, if you change a user’s card, the card data will reach theappropriate control panel(s) within five minutes of clicking Save.How quickly do events appear in the Activity Log?It can take up to fifteen minutes. Likewise, email notifications are generated within fifteenminutes of the actual events.How do I order new cards?Contact your dealer. When ordering new cards, make sure the new card numbers do notoverlap with card numbers already in your account.Can cards be re-used?Yes. When you delete a user, his or her card becomes unassigned. It can then be assignedto another user. You can also revoke a card from a user — without deleting the user — andlater assign it to another user. If a card is lost, damaged, or not returned, you can deletethe card itself.
Page 1 and 2:
ACS WebService Administrator Manual
Page 4 and 5:
Page 4Managing Administrators .....
Page 7 and 8:
Page 7List of FiguresFigure 1. View
Page 9 and 10:
Page 9Figure 104. Edit a Floor ....
Page 11 and 12:
1. HomePage 11
Page 13 and 14:
Page 13Browser RequirementsIf you a
Page 15:
Page 15Figure 2.View Dealer Contact
Page 18 and 19:
Page 18What is Activity?Under the A
Page 20 and 21:
Page 20To search for activities rel
Page 22 and 23:
Page 223. Click on the Select Camer
Page 24 and 25:
Page 24Figure 8.View In/Out ReportN
Page 26 and 27:
Page 26Video MotionControl Panel Ev
Page 28 and 29:
3. Users and GroupsPage 28
Page 30 and 31:
Page 30Browsing the Group Directory
Page 32 and 33:
Page 323. Click See Users in this G
Page 34 and 35:
Page 34Editing Group InformationOnl
Page 36 and 37:
Page 36Creating a Group Enabled Sch
Page 38 and 39:
Page 38Deleting a GroupA group can
Page 40 and 41:
Page 40To Jump to any point in the
Page 42 and 43:
Page 42Figure 17.View All Custom Fi
Page 44 and 45:
Page 444. If your doors have card r
Page 46 and 47:
Page 46Figure 21.Insert User Image1
Page 48 and 49:
Page 48Managing UsersThe Master Adm
Page 50 and 51:
Page 50Managing BadgesOnce you have
Page 52 and 53:
Page 52Managing Custom FieldsOnly t
Page 54 and 55:
Page 547. Click Save. You are retur
Page 57 and 58:
4. ReportsPage 57
Page 59 and 60:
Page 59Public versus Private Report
Page 61 and 62:
Page 61Unique users on site, succes
Page 63 and 64:
Page 63Figure 31.My Report Configur
Page 65 and 66:
Page 655. Under Select Report Recip
Page 67 and 68:
Page 67Generating a User ReportThe
Page 69 and 70:
Page 69NOTE:Dates must be entered i
Page 71 and 72:
Page 71Saving and Re-running an Act
Page 73 and 74:
Page 73Figure 40.Activity Report Us
Page 75 and 76:
Page 75Figure 43.Activity Report fi
Page 77 and 78:
Page 77What is an Account?An accoun
Page 79 and 80:
Page 79Figure 44.Change Password4.
Page 81 and 82:
Page 81Figure 46.Change Two Factor
Page 83 and 84:
Page 834. Select your time zone fro
Page 85 and 86:
Page 85Managing Account SettingsThe
Page 87 and 88:
Page 87What are Administrators?An A
Page 89 and 90:
Page 89For all viewable Administrat
Page 91 and 92:
Page 91The First Name and Last Name
Page 93 and 94:
Page 93Creating an AdministratorAn
Page 95 and 96:
Page 95Editing Assistant Administra
Page 97 and 98:
Page 97NOTE:Understanding the follo
Page 99 and 100:
Page 99Permission TemplatesA set of
Page 101 and 102:
Page 101Understanding Administrator
Page 103 and 104:
Page 103Managing AdministratorsThe
Page 105 and 106:
Page 1052. Click the Administrator
Page 107 and 108:
7. CardsPage 107
Page 109 and 110:
Page 109Browsing the Card BankThe C
Page 111 and 112:
Page 111Adding CardsThere are two w
Page 113 and 114:
Page 113Figure 62.Add an Unknown Ca
Page 115 and 116:
Page 115Managing CardsA disciplined
Page 117 and 118:
Page 117Figure 65.Delete Cards2. Fr
Page 119 and 120:
Page 119What is a Badge?ACS WebServ
Page 121 and 122:
Page 121Badge TemplatesTo view the
Page 123 and 124:
Page 123Figure 69.Select a Backgrou
Page 125 and 126:
Page 125Figure 71.Layering Arrows5.
Page 127 and 128:
Page 127Layout and RotationoooDimen
Page 129 and 130:
Page 129ooColor: To choose a backgr
Page 131 and 132:
Page 131ooColor: To choose a backgr
Page 133 and 134:
Page 133Figure 76.Print Badge4. Cli
Page 135 and 136:
Page 135Figure 78.Bulk Print Badges
Page 137 and 138:
Page 137What are Sites?A site is a
Page 139 and 140:
Page 139Viewing Site DetailsThe Sit
Page 141 and 142:
Page 141Managing SitesThe Master Ad
Page 143 and 144:
10. Doors and DevicesPage 143
Page 145 and 146:
Page 145Viewing Door DetailsThe Doo
Page 147 and 148:
Page 147Figure 87.Define a DoorTo d
Page 149 and 150:
Page 14915. In the Use Alarm Shunt
Page 151 and 152:
Page 151Figure 89.Edit a Door5. All
Page 153 and 154:
Page 153Viewing Door RelationshipsS
Page 155 and 156:
Page 155Managing DevicesThe Master
Page 157 and 158:
Page 1579. Click Next. The Define D
Page 159 and 160:
Page 1594. Click Edit Device. The E
Page 161 and 162:
11. ElevatorsPage 161
Page 163 and 164:
Page 163Managing ElevatorsConfiguri
Page 165 and 166:
Page 165Figure 100.Edit an Elevator
Page 167 and 168:
Page 167What is a Floor?A floor is
Page 169 and 170:
Page 169Viewing Floor Relationships
Page 171 and 172:
Page 171To edit a floor:1. From the
Page 173 and 174:
Page 173What is a Salto Router?A Sa
Page 175 and 176:
Page 175Figure 106.Edit Salto Wirel
Page 177 and 178:
Page 177What are Control Panels?NOT
Page 179 and 180:
Page 179Viewing Control Panel Detai
Page 181 and 182:
Page 181Creating a Control PanelThe
Page 183 and 184:
Page 183Managing Control BoardsUsin
Page 185 and 186:
Page 1857. For each I/O point, ther
Page 187 and 188:
Page 1872. Click the control panel
Page 189 and 190:
Page 189Managing Antipassback Contr
Page 191 and 192:
Page 191Viewing Control Panel Relat
Page 193 and 194:
15. Schedules and HolidaysPage 193
Page 195 and 196:
Page 195What are Holidays?An observ
Page 197 and 198:
Page 197Viewing Schedule DetailsThe
Page 199 and 200:
Page 199Printing a Schedule ReportA
Page 201 and 202:
Page 2014. For site-specific schedu
Page 203 and 204:
Page 203NOTE:The maximum number of
Page 205 and 206:
Page 205Copying SchedulesMaster Adm
Page 207 and 208:
Page 207Deleting SchedulesA schedul
Page 209 and 210:
Page 209Browsing the Holidays Direc
Page 211 and 212:
Page 211Creating a HolidayOnly the
Page 213 and 214:
16. Email NotificationsPage 213
Page 215 and 216:
Page 215Managing Notification Rules
Page 217 and 218: Page 2175. Select each desired Exce
Page 219 and 220: Page 219
Page 221 and 222: Page 221The following door was lock
Page 223 and 224: Page 223Power Loss, Recovery ......
Page 225 and 226: Page 22507:58 AM EDT - Unauthorized
Page 227 and 228: Page 22717. Video - Online Video Re
Page 229 and 230: Page 229Browsing the OVRs ListThe O
Page 231 and 232: Page 231Figure 133.Register an OVR
Page 233 and 234: Page 233Figure 134.Motion Detection
Page 235 and 236: Page 235Figure 136.View Activity-Ba
Page 237 and 238: Page 237What is a DVR/NVR?A DVR is
Page 239 and 240: Page 239depending on whether you wi
Page 241 and 242: Page 241Browsing the DVRs ListThe D
Page 243 and 244: Page 243http://dvr-name.subdomain.t
Page 245 and 246: Page 245Browsing the DVR Cameras Li
Page 247 and 248: Page 247Managing DVR CamerasOnce as
Page 249 and 250: Page 249Figure 146.View Live DVR Vi
Page 251 and 252: 18. JournalPage 251
Page 253 and 254: Page 253To view the Journal, click
Page 255 and 256: Page 255What is Lockdown?The Lockdo
Page 257 and 258: Page 2573. Once all groups are de-s
Page 259 and 260: Page 259What is the Console?The Con
Page 261 and 262: Page 261Figure 151.Live Console Vid
Page 263 and 264: 21. BiometricsPage 263
Page 265 and 266: Page 265Setting Up an Enrollment St
Page 267: Page 267Figure 155.View Enrollment
Page 271 and 272: Page 2713. On the Brivo website, un
Page 273 and 274: Page 273If the Master Admin ID is n
Page 275 and 276: Page 2753. Enter the proxy server I
Page 277 and 278: Page 277I created a new user, but h
Page 279 and 280: Page 279To configure the Windows NT
Page 281 and 282: Page 281; This line defines the num
Page 283 and 284: Page 283Speco DVR Installation Note
Page 285 and 286: Page 285Pelco DVR Installation Note
Page 287 and 288: Page 287Matrix DVR Installation Not
Page 289 and 290: Page 289Samsung DVR Installation No
Page 291 and 292: Page 291Activation and Configuratio
Page 293 and 294: Page 293Figure 160.Login Screen wit
Page 295 and 296: Page 295DeviceA device is a logical
Page 297: Page 297Permissions, GeneralPermiss
show all

ACS WebService Administrator Manual - Brivo Systems

Create successful ePaper yourself

Delete template?

Save as template?