ACS WebService Administrator Manual - Brivo Systems

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Page 80Figure 45.Changing Secret Question and AnswerTo use the self-serve password reset:1. At the login screen, click on the Forgot your password link.2. Enter the Administrator ID and click the Submit button. An email will be sent tothe email address registered to the Administrator ID provided. Please check theemail and follow the instructions.NOTE:The email will contain a link. This link is only valid for 4 hours. If thelink is not used during that time, the process will have to be restartedfrom the beginning.3. When you click on the link, you will be returned to the Reset Password page.Please reenter the Administrator ID and click the Submit button.4. The secret question will appear along with a field for the secret answer. Fill inthe secret answer and click the Submit button.5. An email will be sent to the email address on file for your Administrator ID withfurther instructions.6. Use the Click Here link to return to the login page. Enter your Administrator IDand the temporary password provided in the second email. You will then beinstructed to enter a new permanent password.7. Enter your Administrator ID and your new permanent password to complete thelogin process.To change the two-factor method1. Go to the Administrator Name link on the top right of the page.2. From the dropdown, click on the My Login link.3. Click on the Change Two-Factor Method link.
Page 81Figure 46.Change Two Factor Method4. Select the Two-Factor Method from the drop down menu.5. If EMAIL, please enter a valid e-mail address and click on the Test link.6. Enter the token you received in the Token field.7. Click on Save.8. Click on the Log In Again link to begin using Two-Factor Authentication.
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ACS WebService Administrator Manual
Page 4 and 5:
Page 4Managing Administrators .....
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Page 7List of FiguresFigure 1. View
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Page 9Figure 104. Edit a Floor ....
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1. HomePage 11
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Page 13Browser RequirementsIf you a
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Page 15Figure 2.View Dealer Contact
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Page 18What is Activity?Under the A
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Page 20To search for activities rel
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Page 223. Click on the Select Camer
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Page 24Figure 8.View In/Out ReportN
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Page 26Video MotionControl Panel Ev
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3. Users and GroupsPage 28
Page 30 and 31: Page 30Browsing the Group Directory
Page 32 and 33: Page 323. Click See Users in this G
Page 34 and 35: Page 34Editing Group InformationOnl
Page 36 and 37: Page 36Creating a Group Enabled Sch
Page 38 and 39: Page 38Deleting a GroupA group can
Page 40 and 41: Page 40To Jump to any point in the
Page 42 and 43: Page 42Figure 17.View All Custom Fi
Page 44 and 45: Page 444. If your doors have card r
Page 46 and 47: Page 46Figure 21.Insert User Image1
Page 48 and 49: Page 48Managing UsersThe Master Adm
Page 50 and 51: Page 50Managing BadgesOnce you have
Page 52 and 53: Page 52Managing Custom FieldsOnly t
Page 54 and 55: Page 547. Click Save. You are retur
Page 57 and 58: 4. ReportsPage 57
Page 59 and 60: Page 59Public versus Private Report
Page 61 and 62: Page 61Unique users on site, succes
Page 63 and 64: Page 63Figure 31.My Report Configur
Page 65 and 66: Page 655. Under Select Report Recip
Page 67 and 68: Page 67Generating a User ReportThe
Page 69 and 70: Page 69NOTE:Dates must be entered i
Page 71 and 72: Page 71Saving and Re-running an Act
Page 73 and 74: Page 73Figure 40.Activity Report Us
Page 75 and 76: Page 75Figure 43.Activity Report fi
Page 77 and 78: Page 77What is an Account?An accoun
Page 79: Page 79Figure 44.Change Password4.
Page 83 and 84: Page 834. Select your time zone fro
Page 85 and 86: Page 85Managing Account SettingsThe
Page 87 and 88: Page 87What are Administrators?An A
Page 89 and 90: Page 89For all viewable Administrat
Page 91 and 92: Page 91The First Name and Last Name
Page 93 and 94: Page 93Creating an AdministratorAn
Page 95 and 96: Page 95Editing Assistant Administra
Page 97 and 98: Page 97NOTE:Understanding the follo
Page 99 and 100: Page 99Permission TemplatesA set of
Page 101 and 102: Page 101Understanding Administrator
Page 103 and 104: Page 103Managing AdministratorsThe
Page 105 and 106: Page 1052. Click the Administrator
Page 107 and 108: 7. CardsPage 107
Page 109 and 110: Page 109Browsing the Card BankThe C
Page 111 and 112: Page 111Adding CardsThere are two w
Page 113 and 114: Page 113Figure 62.Add an Unknown Ca
Page 115 and 116: Page 115Managing CardsA disciplined
Page 117 and 118: Page 117Figure 65.Delete Cards2. Fr
Page 119 and 120: Page 119What is a Badge?ACS WebServ
Page 121 and 122: Page 121Badge TemplatesTo view the
Page 123 and 124: Page 123Figure 69.Select a Backgrou
Page 125 and 126: Page 125Figure 71.Layering Arrows5.
Page 127 and 128: Page 127Layout and RotationoooDimen
Page 129 and 130: Page 129ooColor: To choose a backgr
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Page 131ooColor: To choose a backgr
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Page 133Figure 76.Print Badge4. Cli
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Page 135Figure 78.Bulk Print Badges
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Page 137What are Sites?A site is a
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Page 139Viewing Site DetailsThe Sit
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Page 141Managing SitesThe Master Ad
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10. Doors and DevicesPage 143
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Page 145Viewing Door DetailsThe Doo
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Page 147Figure 87.Define a DoorTo d
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Page 14915. In the Use Alarm Shunt
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Page 151Figure 89.Edit a Door5. All
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Page 153Viewing Door RelationshipsS
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Page 155Managing DevicesThe Master
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Page 1579. Click Next. The Define D
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Page 1594. Click Edit Device. The E
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11. ElevatorsPage 161
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Page 163Managing ElevatorsConfiguri
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Page 165Figure 100.Edit an Elevator
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Page 167What is a Floor?A floor is
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Page 169Viewing Floor Relationships
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Page 171To edit a floor:1. From the
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Page 173What is a Salto Router?A Sa
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Page 175Figure 106.Edit Salto Wirel
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Page 177What are Control Panels?NOT
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Page 179Viewing Control Panel Detai
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Page 181Creating a Control PanelThe
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Page 183Managing Control BoardsUsin
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Page 1857. For each I/O point, ther
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Page 1872. Click the control panel
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Page 189Managing Antipassback Contr
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Page 191Viewing Control Panel Relat
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15. Schedules and HolidaysPage 193
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Page 195What are Holidays?An observ
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Page 197Viewing Schedule DetailsThe
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Page 199Printing a Schedule ReportA
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Page 2014. For site-specific schedu
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Page 203NOTE:The maximum number of
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Page 205Copying SchedulesMaster Adm
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Page 207Deleting SchedulesA schedul
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Page 209Browsing the Holidays Direc
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Page 211Creating a HolidayOnly the
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16. Email NotificationsPage 213
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Page 215Managing Notification Rules
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Page 2175. Select each desired Exce
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Page 219
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Page 221The following door was lock
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Page 223Power Loss, Recovery ......
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Page 22507:58 AM EDT - Unauthorized
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Page 22717. Video - Online Video Re
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Page 229Browsing the OVRs ListThe O
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Page 231Figure 133.Register an OVR
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Page 233Figure 134.Motion Detection
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Page 235Figure 136.View Activity-Ba
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Page 237What is a DVR/NVR?A DVR is
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Page 239depending on whether you wi
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Page 241Browsing the DVRs ListThe D
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Page 243http://dvr-name.subdomain.t
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Page 245Browsing the DVR Cameras Li
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Page 247Managing DVR CamerasOnce as
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Page 249Figure 146.View Live DVR Vi
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18. JournalPage 251
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Page 253To view the Journal, click
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Page 255What is Lockdown?The Lockdo
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Page 2573. Once all groups are de-s
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Page 259What is the Console?The Con
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Page 261Figure 151.Live Console Vid
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21. BiometricsPage 263
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Page 265Setting Up an Enrollment St
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Page 267Figure 155.View Enrollment
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Page 269Frequently Asked QuestionsC
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Page 2713. On the Brivo website, un
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Page 273If the Master Admin ID is n
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Page 2753. Enter the proxy server I
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Page 277I created a new user, but h
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Page 279To configure the Windows NT
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Page 281; This line defines the num
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Page 283Speco DVR Installation Note
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Page 285Pelco DVR Installation Note
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Page 287Matrix DVR Installation Not
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Page 289Samsung DVR Installation No
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Page 291Activation and Configuratio
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Page 293Figure 160.Login Screen wit
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Page 295DeviceA device is a logical
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Page 297Permissions, GeneralPermiss
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