ACS WebService Administrator Manual - Brivo Systems

Page 2713. On the Brivo website, under the Technical Support link, is a tool called the CardCalculator. This tool is a best effort for determining non-proprietary cardformats. Choose the bit format from the drop down menu. This should matchthe bit format listed in the Activity Log. Cut and Paste the hex value into theHex field. Press the Calculate button. This will provide you with neededinformation.4. Now, go back into the Brivo software and under the Cards link, click Add Cards.5. Choose the correct bit format.6. First External Number is the card number you just calculated.7. Last External Number is the last card in a sequence if you want to enter morethan one card at a time. They must be numerically sequential with no gaps forthis to work.8. First Internal Number is used rarely. If the external card numbers are offsetfrom the internal card numbers then this field is used. For example, if the cardcalculator says the card number is 120, but 40 is printed on the card, then enterthe internal card number as 120 in this field and 40 in the First External Numberfield.9. Facility Code is entered here. Some card formats do not require facility codes,but most do. If an incorrect facility code is entered, it cannot be edited.NOTE: Cards cannot be edited. They must be deleted and thenrecreated from scratch.10. Click Save. You will be asked to confirm your data one final time. Do so andyour new cards are now added to the card bank for use.If even after entering the new cards into the system, you continue to see:Failed Access: Unknown CredentialHex: 2a4bd3 Bits: 26You may have a card using a proprietary card format. You are still able to use this cardusing the Unknown Cards feature, but must follow these steps.11. Under the Setup tab, then Cards tab, click on the Unknown Cards link.NOTE: This feature is not available to accounts using Gen III(ACS3000) panels.12. You will see the hex value listed for your propriety card. In the hex valuecolumn, click on the actual hex value. This calls up the Add Unknown Cardspage.13. Enter your identifier into the Card Identifier field.14. Click Add Card and this card is now in the card bank and may be assigned tousers.I need to log into the Admin Port of the ACS5000 panel. How do I do that?The equipment necessary to access the admin interface of the ACS5000 panel is: