City Council Agenda - November 26, 2012 - City of Guelph

Attachment 1Recommendation Proposed KPI Timeline MethodologyOutdoor spaces and buildings (WHODimensions #1)• # changes to City intersections toaccommodate the needs of older• Q4 2013 &ongoing• (eg. streets, design, green spaces,sense of physical safety, signage)adults• % increase in public benches• Q4 2013 &ongoing• City inventorytracking reportedannually• City inventory• % increase in public washrooms• Q4 2013 &ongoing• # improvements to City sidewalks toincrease accessibility• Q4 2013 &ongoing• # of designated drop-off areas andtransit stops near stores and services• 2014• WHO designationTransportation (WHO dimension #2)• (eg. accessibility, affordability,routes, waiting areas, security, streetsignage, lighting, parking)• % satisfaction of all WHO checklistitems• older adult satisfaction with bus routes& schedules• % of transit waiting areas with (1)benches (2) shelters (3) both benchesand shelters)• 2016• Q4 2013• Q4 2013 &ongoing• Customersatisfaction survey• Department data• increase in # residents using theCommunity Bus service• Q4 2013• Usage data• % satisfaction of all WHO checklistitems• 2016• WHO checklistOlder Adult Strategy for the City of GuelphPrepared by The Osborne Group, October 201274