user manual - Utax

TroubleshootingError Message Checkpoints Corrective ActionsReferencePageCannot punch at thespecified position.Cannot punch thispaper.Cannot staple at thespecified position.Cannot staple thispaper.*Cannot use ##### dueto a failure.Check the documentprocessor.Check the foldersetting at the PC.Have you selected aposition that cannot bepunched?Did you select a paper size/type that cannot bepunched?Have you selected aposition that cannot bestapled?Did you select a paper size/type that cannot be stapled?If the selected paper is not changedand [Continue] is pressed, punch isreleased.Select the available paper. Press[Continue] to print.If the selected paper is not changedand [Continue] is pressed, punch isreleased.Select the available paper. Press[Continue] to print.If the selected paper is not changedand [Continue] is pressed, staple isreleased.Select the available paper. Press[Continue] to print.If the selected paper is not changedand [Continue] is pressed, staple isreleased.Select the available paper. Press[Continue] to print.— Call service. —Is the document processoropen?Is the top cover of thedocument processor open?Is the machine connected tothe network?Is the PC to which thescanned image is to be sentconnected to the network?Has the setting of theshared folder to which thescanned image is to be sentbeen changed?Is the account information(user ID, password) used toaccess the shared folder towhich the scanned image isto be sent incorrect?3-213-21——Close the document processor. —Close the document processor cover. —Make sure that the machine isconnected to the network.Make sure that the destination PC isconnected to the network.Return the setting for the destinationshared folder to the previous setting.Enter the correct user ID andpassword. For a domainenvironment, the domain name mustbe specified.[User ID]@[Domain Name]Example: sa720XXXX@km2-32-33-30—* When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.12-10