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Chapter 9: Multi-Role TasksStopping the R/3 SystemFor systems with application servers:1. In the Command field, enter AL08 and choose Enter(or from the SAP standard menu, choose Tools → CCMS → Control/Monitoring → Performance menu →Exceptions/users → Active users → AL08-Users global).2. Scroll down the transaction screento see all the servers in the systemand the users on those servers.3. Contact the users to have them logoff.4. If the users cannot be contacted,delete their session as described inchapter 12, Deleting a User’sSession.You cannot delete a user fromtransaction AL08. You must loginto the individual instance anduse transaction SM04 to delete theuser session.9–10Release 4.6A/B