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Chapter 2: Disaster RecoveryPlanning for a Disaster Complete loss or destruction requires a recovery back to a new facility.A recovery script is a document that provides step-by-step instructions about: The process required to recover R/3 Who will complete each step The expected time for long steps Dependencies between stepsA script is necessary because it helps you: Develop and use a proven series of steps to restore R/3 Prevent missing stepsMissing a critical step may require restarting the recovery process from the beginning,which delays the recovery.If the primary recovery person is unavailable, a recovery script helps the backup personcomplete the recovery.Creating a recovery script requires: A checklist for each step A document with screenshots to clarify the instructions, if needed Flowcharts, if the flow of steps or activities is critical or confusingTo reduce recovery time, define a process by: Completing as many tasks as possible in parallel Adding timetables for each step1. During a potential disaster, anticipate a recovery by: Collecting facts Recalling the latest offsite tapes Recalling the crash kit (see page 2–11 for more information). Calling all required personnelThese personnel include the internal SAP team, affected keyusers, infrastructure support, IT, facilities, on-call consultants, etc.2–10Release 4.6 A/B

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