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Chapter 18: TroubleshootingBasic Troubleshooting TechniquesThis level is the R/3 kernel patch level that is being used.This patch level is needed when submitting problem messages to SAP. It tells the hot linepersonnel on what kernel patch level you are. Different problems are fixed in different patchlevels.You are on patch level 50 and have a particular problem. The fix to your problem mayhave been done in patch level 61. This level identifies that the problem is an older kernelthat contains the problem. The solution is to upgrade to the current kernel, “at least” patchlevel 61.1. In the Command field, enter transaction SM51 and choose Enter(or from the SAP standard menu, choose Tools → Administration → Monitor → System monitoring →SM51-Servers).2. Select the central instance (forexample, pa100767_SAS_00).3. Choose Release notes.23System Administration Made Easy18–5