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Chapter 20: SAPNet—Web FrontendSolving a Problem with SAPNet15. Under Classification, in Priority clickthe down arrow and choose theappropriate priority for yourmessage.Use the table on page 20–9 todetermine the proper priority level.16. In Components, entering the fields inorder (from 1 to 3), click the downarrow and choose the component forthe message.17. Choose continue.15161718. In Language, click the down arrowand choose the language for themessage.19. In Short text, enter a short (one line)problem description.20. In Long text, enter a completedescription of the problem.21. Choose Send to SAP.18192021The response to your message is often in the form of an electronic message, rather than atelephone call. It is, therefore, important to monitor the status of your messages.System Administration Made Easy20–13