R 1200 CL

R 1200 CL
PDI Procedures - Uncrating
Delivery and Crate Inspection
While the motorcycle is being unloaded by the shipper, thoroughly inspect the
crate for damage. Department of Transportation law requires the driver to allow
you, the representative of your dealership ample time to perform a thoroughly
crate inspection for each delivered unit.
Maintain your familiarity of motorcycle delivery receipt, inspection and claims
processing by reviewing the following official BMW Motorcycle documents:
• Motorcycle Transportation Damage Policies and Procedures. This document
is available on MTAS (Service>Warranty Information).
• Motorcycle Service Information Bulletins, Group 4 (Warranty).
If any crate damaged is present:
• Thoroughly examine the motorcycle and all contents for consequential damage
or missing parts.
• Clearly note damage and or missing parts on the truckers bill of lading (delivery
slip).
• Inform the trucking company in writing without delay.
• Damage under $750.00 must be claimed via warranty.
• Damage over $750.00 requires your field representative to be contacted. The
field representative must authorize your claim prior to submittal.
Crate Contents/Locations
• Front Wheel • Key set (D)
• Windshield (A) • Antenna (C)
• Fender (B) • Mirrors (E)
• Rider Manuals, Dealer Directory (I)
• Pertinent attaching hardware (F)
• Tool Kit (F)
• Top Case (G)
Start a Vehicle History File
• Establish a Vehicle History File.
• Remove the documentation on the
side of the crate and place it into
the file.
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R 1200 CL Introduction