Shareholders' Letter

Quarterly review 2009 and 2010
1. 2. 3. 4. 1. 2. 3. 4.
In thousand, except where indicated quarter quarter quarter quarter 2009 quarter quarter quarter quarter 2010
Swisscom Switzerland
Operational data
Residential Customers 2,761 2,725 2,682 2,639 2,639 2,581 2,537 2,503 2,471 2,471
Small & Medium-Sized Enterprises 511 510 510 510 510 514 513 513 512 512
Corporate Business 245 244 242 242 242 235 233 231 230 230
Access lines PSTN/ISDN 3,517 3,479 3,434 3,391 3,391 3,330 3,283 3,247 3,213 3,213
Unbundled fixed access lines 57 82 115 153 153 192 219 238 255 255
Total telephone access lines 3,574 3,561 3,549 3,544 3,544 3,522 3,502 3,485 3,468 3,468
Residential Customers 1,217 1,246 1,274 1,306 1,306 1,333 1,349 1,369 1,396 1,396
Small & Medium-Sized Enterprises 136 138 141 144 144 148 152 155 158 158
Corporate Business 26 26 26 28 28 28 29 29 30 30
Broadband access lines retail 1,379 1,410 1,441 1,478 1,478 1,509 1,530 1,553 1,584 1,584
Wholesale 410 390 363 331 331 293 260 240 226 226
Broadband access lines 1,789 1,800 1,804 1,809 1,809 1,802 1,790 1,793 1,810 1,810
Residential Customers 139 165 186 231 231 268 308 348 409 409
Small & Medium-Sized Enterprises – – – 1 1 7 9 10 12 12
Swisscom TV subscribers 139 165 186 232 232 275 317 358 421 421
Residential Customers postpaid 2,144 2,152 2,174 2,194 2,194 2,201 2,207 2,221 2,231 2,231
Residential Customers prepaid 2,134 2,160 2,170 2,176 2,176 2,180 2,180 2,198 2,213 2,213
Small & Medium-Sized Enterprises 426 435 443 450 450 466 475 482 489 489
Corporate Business 672 684 704 728 728 744 764 789 817 817
Mobile single subscription 5,376 5,431 5,491 5,548 5,548 5,591 5,626 5,690 5,750 5,750
Residential Customers 34 40 45 52 52 57 63 68 75 75
Small & Medium-Sized Enterprises 1 1 2 2 2 2 2 3 3 3
Mobile convergent products 35 41 47 54 54 59 65 71 78 78
Mobile subscribers 5,411 5,472 5,538 5,602 5,602 5,650 5,691 5,761 5,828 5,828
Residential Customers 41 43 44 42 42 40 42 45 41 42
Small & Medium-Sized Enterprises 92 98 99 95 96 89 95 97 90 93
Corporate Business 73 73 71 72 72 67 70 68 64 67
ARPU mobile subscriber
per month in CHF 49 51 52 50 50 47 50 52 48 49
Residential Customers 95 96 97 98 97 99 101 101 105 102
Small & Medium-Sized Enterprises 203 211 211 210 209 203 213 212 214 211
Corporate Business
AMPU mobile subscriber
181 180 173 175 177 168 168 162 164 166
per month in minutes 113 115 115 117 115 116 119 118 122 119
Retail traffic in million of minutes 2,595 2,375 2,285 2,446 9,701 2,434 2,269 2,162 2,297 9,162
Wholesale traffic in million minutes 3,096 2,818 2,616 2,733 11,263 2,642 2,394 2,222 2,381 9,639
In EUR million, except where indicated
Fastweb
Residential Customers 174 173 172 178 697 179 177 179 166 702
Small & Medium-Sized Enterprises 101 105 100 100 406 104 104 93 95 392
Corporate Business 168 195 172 208 743 177 189 195 212 776
Revenue from external customers 443 473 444 486 1,846 460 470 467 473 1,870
Segment result (EBITDA) 122 143 139 147 551 57 143 141 92 433
Number of subscribers in thousand 1,542 1,575 1,605 1,644 1,644 1,678 1,694 1,712 1,724 1,724
Management Commentary 60 | 61
Operating segment results