Shareholders' Letter

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the past ten years, and this view is shared by the Federal Office of Public Health. Nevertheless, both
institutions admit that knowledge gaps exist which need to be researched further, and to this end
Swisscom supports further research efforts.
Certificates and citations
On 4 May 2010 Swisscom was awarded the Berne Energy Prize in the “private-law enterprises” category
for its energy-efficient management and commitment to renewable energies. This was the
fourth time this prize was awarded by Energie Wasser Bern, the Office for Environmental Protection
and the City of Berne Department of Food Inspection.
Swisscom apprentices helped construct the largest building-integrated solar installation in
Switzerland. Located in Melchnau in the Emmental, it generates 250,000 kilowatt hours of solar
power per year. The Melchnau solar installation was awarded the 2010 Swiss Solar Prize.
Memberships/partnerships
Swisscom works with associations and organisations with whom it shares its goals.
> European Telecommunications Network Operators (ETNO), Sustainability Working Group:
Swisscom was one of the first telecommunications providers in Europe to sign the ETNO Environmental
Charter in 1996 and the Sustainability Charter in 2002. On 28 September 2010, 16
more telecommunications providers and four suppliers signed the Code of Conduct and agreed
on jointly defined energy-saving targets.
> ETNO Energy Task Team: This group was formed by several European telecommunications
providers who are particularly interested in the aspects of energy efficiency and CO 2 emissions.
Since 2007 Swisscom, in conjunction with Telecom Italia, has led this team. Members of the
ETNO group exchange information freely on leading-edge projects in the field of energy efficiency,
and convey their shared interests to manufacturers.
> ETSI: For the past five years Swisscom has also been a member of the EE (Environmental Engineering)
working group of the European Telecommunications Standards Institute (ETSI). Within
this working group Swisscom has been driving forward the broadening of the application of
the ETSI Standard EN 300019-1-3 (class 3.1) governing the operation of IT facilities. This standard
will facilitate deployment of the new fresh air cooling technology in data centre environments.
At present the group is drawing up new norms to standardise the method for verifying
electricity consumption and the method for life cycle assessment of network equipment and
terminal devices.
> Swiss Association for Environmentally Conscious Management (ÖBU): Swisscom has been a
member since 1999.
> Transparency International (Switzerland): This association aims to combat all forms of corruption.
Swisscom has been a member since 2005.
> Energy Agency for Industry (EnAW): Swisscom joined the EnAW in 2003 and in 2004 signed a
target agreement for CO 2 reduction and increased energy efficiency.
> WWF Switzerland: Swisscom is a member of the WWF Climate Group and, as the principal
sponsor of the WWF’s SMARAGD project, supports a European network for the protection of
endangered flora, fauna and biotopes. Swisscom is also patron of the Swiss National Park and
the GLOBE programme, which raises awareness of environmental issues among schoolchildren
and provides a global forum for teachers, pupils and scientists.
> Association for Environmentally Sound Electricity (VUE): Swisscom has had a seat on the VUE
Board since 2006.
> Energo: An association which promotes energy efficiency in buildings. Swisscom has had a seat
on the Energo Board since 2008.
Swisscom has signed four external agreements: the ETNO Sustainability Charter, the Code of Conduct
for Broadband Equipment and the Code of Conduct of Digital TV Services Equipment (settop
boxes) in Europe, and the target agreement with EnAW for CO 2 reduction and increased energy
efficiency in Switzerland. Swisscom is also involved in the Carbon Disclosure Project.
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Corporate Responsibility