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Public Policy: Using Market-Based Approaches - Department for ...

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desired effect of limiting points-chasing behaviour, this would increase the<br />

amount of housing officials’ time available <strong>for</strong> productive activity. Shifting the<br />

costs of the matching process from officials to the customers also releases local<br />

authority resources <strong>for</strong> other uses.<br />

There is no evidence on the magnitude of any cost savings as yet.<br />

UNANTICIPATED EFFECTS<br />

Section 10 – Choice-<strong>Based</strong> Letting in Social Housing<br />

There were three main unanticipated benefits arising from pilot CBL schemes,<br />

outlined below.<br />

● Areas of low demand saw an immediate and substantial increase in the<br />

number of applicants beyond that which had been anticipated. In some areas,<br />

new applicants included groups who had not previously participated in social<br />

housing schemes. The statutory obligation on local authorities to continue to<br />

give priority to households in the ‘reasonable preference’ categories has<br />

ensured that this increased demand has not adversely affected those in<br />

greatest need.<br />

● CBL has demonstrated to applicants and politicians alike how little social<br />

housing is available in high demand areas by increasing transparency. This<br />

in<strong>for</strong>mation has led to the need <strong>for</strong> greater supply of social housing moving<br />

up local policy agendas in some areas.<br />

● Many CBL schemes led to the creation of inter-organisational and joint<br />

working structures that have improved relationships between local<br />

authorities and RSLs, voluntary sector agencies and local authorities in other<br />

regions.<br />

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