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Public Policy: Using Market-Based Approaches - Department for ...

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Competitive tendering of service provision<br />

Some areas of public policy involve the public sector directly providing services<br />

to the public. For example, the criminal justice system has traditionally involved<br />

the public sector directly providing a number of services: a police <strong>for</strong>ce, courts<br />

and prisons.<br />

As noted in section 6, pure government provision of a service can lead to<br />

inefficiencies due to the absence of the discipline the profit motivation provides,<br />

and conflicts between the incentives of those working in the public sector and<br />

the overall goal of policy makers. In some cases, these problems can be resolved<br />

by tendering <strong>for</strong> the supply of the particular service. This is similar to the use of<br />

franchises in the private sector, where, although overall control may rest with a<br />

single firm, the operation of a particular activity is delegated to other firms or<br />

individuals.<br />

Competitive tendering of service provision is often possible as in many cases a<br />

government obligation to supply a particular service need not involve<br />

government delivery of the service. In many cases, governments can meet their<br />

objectives by using the private sector to undertake all or part of the actual<br />

delivery of the service. For example, even though the government has a<br />

commitment to provide prisons, this commitment can be met by using private<br />

sector firms to run these prisons.<br />

By placing the provision out to competitive tender, governments can introduce<br />

competition into areas of the economy that may previously have been insulated<br />

from this process. Moreover, this tender process need not only involve private<br />

sector firms. Research suggests that it is the introduction of competition,<br />

regardless of whether the winner is in the private or the public sector, which<br />

delivers the main benefit in improving the efficiency of service provision. 23<br />

BENEFITS OF THIS SYSTEM<br />

The benefits of competitive tendering can be divided into two main types:<br />

● the reduction of costs through incentives to increase efficiency; and<br />

● the introduction of ex ante competition <strong>for</strong> the market.<br />

The reduction of costs through incentives to increase efficiency<br />

Section 7 – <strong>Market</strong>-<strong>Based</strong> Mechanisms<br />

It was noted in section 6 that government delivery of services can suffer from a<br />

lack of efficiency as the incentives of individuals carrying out the delivery of the<br />

service may differ from the government’s overall objective. For example, if there<br />

is prestige attached to having a large department size, then this can directly<br />

conflict with the objective to provide a service on the most efficient basis. Even<br />

23 Domberger et al. (1995) ‘The determinants of price and quality in competitively tendered contracts’, Economic<br />

Journal; and Domberger, Meadowcroft and Thompson (1986) ‘Competitive tendering and efficiency: the case of<br />

refuse collection’, Fiscal Studies 8.<br />

43

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