MS AR 2018 (1)

FAIRNESS
We are devoted to implement such policies and procedures, which translate into fair and equitable
treatment of all stakeholders, including selection hiring, rewarding and compensating all employees.
TEAMWORK
We are committed to fostering a culture where employees work as a team, listen to and respect each
other, provide support to one another, work co-operatively and highly regard one another’s views –
making our work environment fun and enjoyable.
CUSTOMER SATISFACTION
Our experience shows that if we satisfy our customers well, our own success will follow.
LAWS & REGULATIONS
We are dedicated to complying fully with the letter and spirit of the laws, rules and ethical principles
that govern us. Our continued success depends upon unswerving adherence to this standard.
INNOVATION
While recognizing that the old way may still be the best way, we constantly strive to find a better way
of doing things. We pride ourselves on having pioneered many of the practices and techniques that
have become standard in the industry.
Annual Report 2018
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