Global Intelligence Contract Draft RFP - INSCOM - U.S. Army
Global Intelligence Contract Draft RFP - INSCOM - U.S. Army
Global Intelligence Contract Draft RFP - INSCOM - U.S. Army
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
• Provide production deliverables, equipment operations, logs, records and files produced in the performance<br />
of day-to-day activities.<br />
• Provide technical support in the effective use of software to applications programming.<br />
• Identify problems of workflows, organization, planning, and application of IT solutions and provide<br />
recommendations to the COR.<br />
• Ensure operations of a multi-computer site that support database analysis, database report production, WEB<br />
development, Portal development and software system development, by local and remote users.<br />
• Coordinate system resource availability with database analysts, system and application programmers, and<br />
other users.<br />
• Provide support to users on equipment operation, to include data communications.<br />
• Ensure site compliance with procedures and standards as outlined in the NTISSAM TEMPEST 2/95 and<br />
2/95A, <strong>INSCOM</strong> Pamphlet 210-6, <strong>INSCOM</strong> Memorandum 23 Jun 99, NSTISSI No, 7003, and NSA/CSS<br />
Cir No. 100-1.<br />
• Monitor network to ensure network availability to all systems users and perform necessary maintenance to<br />
support network availability.<br />
• Recommend required upgrade, expansion, and replacement of existing hardware and software to maintain<br />
performance levels and network availability.<br />
• Analyze network system designs, identifies potential network systemic problems involving Cisco routerbased,<br />
UNIX and Windows networked systems and provide a report to the COR.<br />
• Identify factors to protect information commensurate with the data vulnerability and strategic importance<br />
and provide a report to the COR.<br />
• Develop and recommend to the COR software tools to monitor and analyze activity on routers and<br />
networks.<br />
• Recommend updates to standard system and network management configuration policy in accordance with<br />
<strong>INSCOM</strong> Standard Operating Procedures.<br />
5.3.2.3 Software Management. The <strong>Contract</strong>or shall perform specific tasks that include, but are not limited to:<br />
• Provide software management support for <strong>INSCOM</strong>.<br />
• Provide Life Cycle Management support for budgeting and long-term planning processes in support of<br />
<strong>INSCOM</strong>’s software management program.<br />
• Support the training software managers at <strong>INSCOM</strong> sites on the software management program.<br />
• Support the management of the software media library to include, receipt of new software, updating of the<br />
software tracking database, creation of back-up copies of software, library filing of the software, disposal<br />
of obsolete software.<br />
• Support the software distribution processes are for <strong>INSCOM</strong> systems software installation world-wide.<br />
• Support the software standards and compliancy program to include implementing control procedures for<br />
updating software baseline documenting, ensuring that the latest approved software versions are being<br />
used, monitoring software licenses to ensure that there are no lapses that may affect mission operations,<br />
conduct periodic software baseline verification inventory reviews to correct documentation deficiencies.<br />
• Support and conduct On-the-spot audits of <strong>INSCOM</strong> computer systems documenting findings in support of<br />
<strong>INSCOM</strong> and DOD software compliancy directives.<br />
• Maintain the inventory of all <strong>INSCOM</strong> systems software licenses to include volume licenses, site and<br />
enterprise agreements.<br />
• Conduct the market research required to support preparation of contracts for the procurement of new<br />
software and software maintenance agreements.<br />
• Support the <strong>INSCOM</strong> Licensing Benefits Administrator for the Microsoft Licensing Web-site.<br />
5.3.2.4 Emergency Data Recovery (EDR) Engineering and Management. The <strong>Contract</strong>or shall perform specific<br />
tasks that include, but are not limited to:<br />
• Perform on-site desktop engineering surveys to obtain engineering, environmental, and physical plant<br />
(construction) data required for use in the preparation of engineering installation plan (EIP) technical<br />
documentation for the Kroner EDR site.