Bunker Hill Community College - bhcc-costarica.info

26 Computer Support Specialist Certi�cate Program
COURSE TITLE COURSE NUMBER SEMESTER TAKEN CREDITS PREREQUISITES
Applications/Concepts or CIT110 or
3 ESLO98 or RDG095 or placement
InfoTechnology Fundamentals CIT112
Principles of Information
CIT118 3 CIT110, CIT113 or CIT120 or chair
Security
approval
Introduction to MS Of�ce CIT133 3
Introduction to Networking CIT162 3 CIT110 or CIT112 or CIT113 or CIT120 or
chair approval
PC Hardware and Software CIT182 3
Help Desk Techniques CIT230 3 CIT110, CIT113, or CIT120; one
additional CIT course; ENG095 and
RDG095 or placements
PC Keyboarding Techniques OIM100 1
Advanced MS Of�ce CIT233 3 CIT133 or CIT110 or CIT113 or chair
approval
Window Operating Systems CIT268 3 CIT133 or CIT112 or CIT113 or chair
approval
TOTAL CREDITS 25
Computer Information Technology
PROGRAM OVERVIEW
This program prepares students to become vital links
between the company and its customers; to educate users,
solve hardware or software operation and application
problems; and to become good sources of product
information.
CAREER OUTLOOK
Graduates of this program qualify for entry-level support
positions in hardware support and troubleshooting, help
desk, and other Internet support positions.
UPON COMPLETION OF THIS PROGRAM,
GRADUATES WILL BE ABLE TO:
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Certi�cation Examination.
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other entry level IT support professions.
2012 - 2013 College Catalog 81