Bunker Hill Community College - bhcc-costarica.info
Bunker Hill Community College - bhcc-costarica.info
Bunker Hill Community College - bhcc-costarica.info
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
Computer Information Technology<br />
92<br />
37 PC Hardware Support Specialist Certi�cate Program<br />
COURSE TITLE COURSE NUMBER SEMESTER TAKEN CREDITS PREREQUISITES<br />
Applications/Concepts CIT110 3 ESL098 or RDG095 or placement<br />
PC Hardware and Software CIT182 3<br />
Introduction to Networking CIT162 3 CIT110, CIT112, CIT113, CIT120 or chair<br />
approval<br />
Windows Operationg Systems CIT268 3 CIT110, CIT112, CIT113, CIT120 or chair<br />
approval<br />
Help Desk Techniques CIT230 3 CIT110, CIT113, or CIT120; ENG095 and<br />
RDG095 and one CIT course<br />
Keyboarding Techiques OIM100 1<br />
TOTAL CREDIT 16<br />
PROGRAM OVERVIEW<br />
This certi�cate prepares students for entry level positions in<br />
personal computer hardware support. Recommended noncredit<br />
industry certi�cation courses offered through the <strong>College</strong>’s<br />
<strong>Community</strong> Education Of�ce are optional, but will greatly enhance<br />
employment prospects. The CIT internship and entrepreneurship<br />
courses are also optional.<br />
CAREER OUTLOOK<br />
Graduates completing this certi�cate may �nd employment in<br />
<strong>info</strong>rmation support services departments in �rms large and small<br />
as well as other companies specializing in personal computer<br />
maintenance support.<br />
UPON COMPLETION OF THIS PROGRAM,<br />
GRADUATES WILL BE ABLE TO:<br />
��� �����������������������������������������������������������<br />
and laptop personal computers; upgrade components based<br />
on customer needs and perform preventive maintenance and<br />
troubleshooting.<br />
��� �������������������������������������������������������<br />
applications.<br />
��� ��������������������������������������������������������<br />
computer operating systems; upgrade components based on<br />
customer needs and perform preventive maintenance and<br />
troubleshooting.<br />
��� �������������������������������������������������������<br />
behavior while working with customers.<br />
��� �������������������������������������������������������<br />
Examination.<br />
��� ������������������������������������������������������<br />
2012 - 2013 <strong>College</strong> Catalog
Change language