Palette VL

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LIGHTING CONTROL CONSOLE INSTALLATION & SETUP GUIDE 3. Customer Service and Support Our Goal 2 INTRODUCTION Palette VL At Strand Lighting, we are committed to providing you the highest quality in customer service. Our comprehensive resources are available to help your business succeed and ensure you get the full benefit of being an Strand Lighting customer. Whether your needs are telephone troubleshooting assistance or technical service, our full-time staff of experienced professionals are on-hand to provide support. How to Reach Us For general and hardware related assistance, contact the Strand Lighting Customer Service Department, 7 AM to 5 AM PST Monday through Friday. After hours service is available 24 hours a day, at the following: phone: 1 800 4 STRAND or +1 714 230 8200 email: service@strandlighting.com For PALETTE VL software and programming related assistance, contact Strand Technical Support at the following: phone: +1 714 230 8200 email: service@strandlighting.com Additional Resources For additional resources and documentation, please visit our website at: www.strandlighting.com For a printed or printable version PALETTE VL Software User Manual or Web-based Help Manual, visit: www.strandlighting.com
Palette VL 1. Overview • COMPONENTS • FEATURES • SOFTWARE OVERVIEW LIGHTING CONTROL CONSOLE INSTALLATION & SETUP GUIDE 3
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