Annual report 2005 - Sava dd

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momentary observations. We have invested
considerable time and knowledge in the additional
training of work team leaders in retail sales.
Within the integrated management system the company
Sava Trade d.d. in 2005 carried out:
• internal and external audits of the management system;
• completion of training for quality system managers;
• analysis of processes in logistics and retail sales and
introduced measures based on results; and
• applications in the Environment-Friendly Company
campaign.
In the company Teol d.d., which operates as part of the
Chemicals division, we reduced inventories in products
and raw materials, thereby saving €48,000. We also
made savings in the release of raw materials (number of
analyses, rating suppliers, auditing), while the goals set
for the claims area have not been achieved in full. We
experienced difficulties especially due to the
discontinuation of etoxilate production and seeking
other suppliers in the market. However, the surveillance
audit of the process with regard to the requirements set
by the SIST EN ISO 9001 standard for renewing the
certificate was successful.
In Tourism we mainly focused on transferring best
practices among individual companies. In addition to
the quality team we included professional teams in
Tourism, which consist of specialists from individual
companies that provide tourist catering in all Sava
Group companies. We are preparing the standards for
companies that operate under the Sava Hotels & Resort
brand to produce a recognisable Sava tourism service in
various tourist segments.
In May we successfully passed the certification audit of
companies operating under the Pannonian Spa brand.
Terme 3000 d.d., Moravske Toplice, Terme Lendava
d.d. and Terme Ptuj d.o.o. have available a successfully
introduced quality management system that conforms to
the standard SIST EN ISO 9001. Terme Radenci d.o.o.
and the companies of G&P Hoteli Bled d.o.o., Grand
Hotel Toplice d.o.o. and Golf in Kamp Bled d.d. passed
a follow-up audit in accordance with this standard and
proved that the quality management system was being
improved and upgraded. The kitchen of Grand Hotel
Toplice passed the regular audit of the HACCP system
for assuring the production of safe foodstuffs in
accordance with DS3027. The audit also included the
requirements as defined by the ISO 22000 standard.
Three companies from the Tourism division participated
in the campaign organised by the Republic of Slovenia
for business excellence for 2005. In May an application
with a self-assessment report was submitted by the
companies Terme Radenci d.o.o., Grand Hotel Toplice
d.o.o. and G&P Hoteli Bled d.o.o. Terme Radenci d.o.o.
received a silver diploma in this campaign.
The company Sava IP d.o.o., which belongs to the Real
Estate division, passed with outstanding results the
surveillance audit on the conformity of the quality
management system with the SIST EN ISO 9001
standard, thus proving the continual improvement and
upgrading of the introduced system.