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Owner's Manual for AVR-4310 - Audio Products Australia

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GNET/USB / NapsterH Symptom Cause / Countermeasure Page<br />

Symptom<br />

When a USB memory<br />

device is connected,<br />

“USB” is not<br />

displayed on the GUI<br />

menu.<br />

Cause / Countermeasure<br />

• The set cannot recognize a USB memory device. Check the<br />

connection.<br />

• A USB memory device not con<strong>for</strong>ming to mass storage class or<br />

MTP standards is connected. Connect a USB memory device<br />

con<strong>for</strong>ming to mass storage class or MTP standards.<br />

• The set port and the connected port do not match. Connect to the<br />

port set at “USB Select”.<br />

• A USB memory device that the set cannot recognize is connected.<br />

This is not a malfunction. DENON does not guarantee that all<br />

Page<br />

20<br />

–<br />

50<br />

–<br />

Cannot connect to<br />

preset or favorite<br />

radio stations.<br />

For some radio<br />

stations, “Server<br />

Full” or “Connection<br />

Down” is displayed<br />

and station cannot be<br />

connected to.<br />

• Radio station is not currently broadcasting. Wait a while be<strong>for</strong>e<br />

trying again.<br />

• Radio station is not currently in service. It is not possible to<br />

connect to radio stations that are no longer in service.<br />

• Station is congested or not currently broadcasting. Wait a while<br />

be<strong>for</strong>e trying again.<br />

–<br />

–<br />

–<br />

USB memory devices will operate or receive power.<br />

Sound is broken • Network’s signal transfer speed is slow or communications lines –<br />

• USB memory device is connected via USB hub. Connect the USB – during playback. or radio station is congested. This is not a malfunction. When<br />

memory device directly to the USB port.<br />

playing broadcast data with a high bit rate, the sound may be<br />

Files on a USB • USB memory device is in <strong>for</strong>mat other than FAT16 or FAT32. –<br />

broken, depending on the communications conditions.<br />

memory device Set the <strong>for</strong>mat to FAT16 or FAT32. For details, refer to the USB<br />

Sound quality is poor • File being played has a low bit rate. This is not a malfunction. –<br />

cannot be played. memory device’s operating instructions.<br />

or played sound is<br />

• USB memory device is divided into multiple partitions. When – noisy.<br />

divided into multiple partitions, only files stored in the top partition<br />

Cannot compile • The <strong>AVR</strong>-<strong>4310</strong> does not respond to playlist compilation. When –<br />

can be played.<br />

Playlist.<br />

the playlist is compiled in PC application, it is registered to “My<br />

• Files are stored in a non-compatible <strong>for</strong>mat. Record the files in a 57, 58<br />

Library”. In this way, the playlist can be played in <strong>AVR</strong>-<strong>4310</strong>.<br />

compatible <strong>for</strong>mat.<br />

Cannot delete Tracks, • Cannot be done with <strong>AVR</strong>-<strong>4310</strong>. Delete from PC application. –<br />

• You are attempting to play a file that is copyright protected. Files 58 Playlists, Channels<br />

that are copyright protected cannot be played on this set.<br />

registered in “My<br />

The file names are • Characters that cannot be displayed are used. This is not a – Library”.<br />

not displayed properly malfunction. On this set, characters that cannot be displayed are<br />

Cannot login to • Login in<strong>for</strong>mation is incorrect. Check if the Username <strong>for</strong> Napster 41<br />

(“...”, etc.).<br />

replaced with a “ . (period)”.<br />

Napster. (“Incorrect has been properly entered. Re-enter the Password. (Password is<br />

Internet radio cannot • Ethernet cable is not properly connected or network is 22 Username or<br />

not displayed.)<br />

be played.<br />

disconnected. Check the connection status.<br />

Password” is<br />

http://www.napster.com/choose/index_default.html<br />

• Program is being broadcast in non-compatible <strong>for</strong>mat. Only<br />

Internet radio programs in MP3 and WMA can be played on this<br />

57, 58 displayed.)<br />

set.<br />

• The computer’s or router’s firewall is activated. Check the<br />

computer’s or router’s firewall settings.<br />

• Radio station is not currently broadcasting. Choose a radio station<br />

–<br />

59, 60<br />

Restoring All the Settings to as They were at the<br />

Time of Purchase (Resetting the Microprocessor)<br />

Files stored on a<br />

that is currently broadcasting.<br />

• IP address is wrong. Check the set’s IP address.<br />

• Files are stored in a non-compatible <strong>for</strong>mat. Record in a compatible<br />

41<br />

57, 58<br />

Per<strong>for</strong>m this procedure if the display is abnormal or if operations cannot be per<strong>for</strong>med.<br />

When the microprocessor is reset, all the settings are reset to their default values.<br />

computer cannot be<br />

played.<br />

<strong>for</strong>mat.<br />

• You are attempting to play a file that is copyright protected. Files<br />

that are copyright protected cannot be played on this set.<br />

58 1<br />

Turn off the power using .<br />

Server is not found,<br />

• Set and computer are connected by USB cable. The set’s USB<br />

port cannot be used <strong>for</strong> connection to a computer.<br />

• The computer’s or router’s firewall is activated. Check the<br />

–<br />

– 2<br />

Press while simultaneously pressing and .<br />

or it is not possible to<br />

connect to the server.<br />

computer’s or router’s firewall settings.<br />

• Computer’s power is not turned on. Turn on the power.<br />

• Server is not running. Launch the server.<br />

–<br />

– 3<br />

Once the display starts flashing at intervals of about 1 second, release the two<br />

buttons.<br />

• Set’s IP address is wrong. Check the set’s IP address.<br />

41<br />

If in step 3 the display does not flash at intervals of about 1 second, start over from step 1.<br />

ENGLISH<br />

0<br />

Getting Started Connections Settings Playback Multi-zone Remote Control In<strong>for</strong>mation Troubleshooting Specifications

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