DCC 6526L/6626L - TA Triumph-Adler GmbH

Solving Malfunctions
The table below provides general guidelines for problem solving.
10-2
Troubleshooting
If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the
following pages. If the problem persists, contact your Service Representative.
Symptom Checkpoints Corrective Actions
The operation panel
does not respond
when the main power
switch is turned on.
Pressing the Start key
does not produce
copies.
Blank sheets are
ejected.
Faint or blurred
printing
Is the machine plugged in? Plug the power cord into an AC
outlet.
Is there a message on the
Message Display?
Is the machine in Sleep
mode?
Are the originals loaded
correctly?
Determine appropriate response to
the message and respond
accordingly.
Press the Power key to recover
the machine from Sleep mode. The
machine will be ready to copy
within 20 seconds.
When placing originals on the
platen, place them face-down and
align them with the original size
indicator plates.
When placing originals in the
document processor, place them
face-up.
— Check that the application software
is correctly operated.
Is the machine in Auto
Density mode?
Is the machine in Manual
Density mode?
Is the toner distributed evenly
within the toner container?
Is there a message indicating
the addition of toner?
Set the correct density level for
auto density.
Reference
Page
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2-9
2-44
2-46
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Select the correct density level. 5-16
Shake the toner container from
side to side about several times.
9-4
Replace the toner container. 9-4
Is the paper damp? Replace the paper with new paper. 2-26
Is EcoPrint mode enabled? Disable EcoPrint mode. 4-10
— Make sure the paper type setting is
correct the paper being used.
— Conduct color calibration either by
switching the machine off then on
or using the operation panel.
— Try adjusting the color control
settings using the Printing System
Driver.
8-13
8-15
8-103
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