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case 2:10-cv-07678-JFW-DTB Document 57-21 Filed 09/28/11 Page 2 of 2 #:1071 CONFIDENTIAL Detailed Agenda for Coupon Printer Field Test Week of 4/24 I)a(e Tfme Aetivilies Pmliei_ 4/24 8;00 am Test remalningvenders for proper fimcllonality CCE, Sinuny Agree mt plml together for rc-l_ct!ting/inslafiing CC%, $immy veuders ill Iha field Have rome supervisors load flies onto tim hand-held Matthew, Simmy 4/25 TaD Star to re-locate the vel_ders Io II'mfield CCI_, Slmmy 4/26 TBD Conthme i0 re-locate the vcuders to the field CCE, Sit;Uuy 4127 TBD Continue to re-locale the veaders to ll'e field CCF,, S ill'lilly 4128 TBD Complcle re-locating :,cadets I0 fire field CCE, Simmy Date 511 5/2 1)etailed Agenda for Coupon Printer Field Test Week of 5/1 Time Acti_41tes 8:00 ;ml Install tl!e resized ad panel graplfics/fllirsty panels ill all of tile vendeis in the field. Atldli Ih¢,s¢ vottdot_ for proper opet-alinu of Iho coupon prMterstCedemptioa, 8:00 am Audit remaining venders for proper oper'dlion of ll',e coupon prieiors/redemplion 00152 Parttel_ Nanoptix' Summary Judgment Exhibit No. 19 -A0291- Matthew, Sln'arty, CCE Me fihe',v, Sinuny Malfllew, Simmy Page ID FL0021205 I. I I ! I ! I I I ! I I I i I I I i I
I I I I ! I I I I I I I ! I I I i I Case 2:i0-cv-07678-JFW-DTB Document 57-22 Filed 09/28/11 Page 1 of 2 #: 1072 CONFIDENTIAL to the Witmer St. location to the attention of Jim Burns for tomorrow morning receipt? What bugs me even more is that once the printer is operating, some time later it just stops printing until the unit is powered clown (i,e, reset). This problem needs to be addressed ASAP!H Also, they have had some problems of coupon paper jamming, thus we need a field retrcfittable solution to ensure that this does not compound the problems already being seen. The big concern here is that CCE does not want to see a proliferation of service calls relating to the printer, They are approaching the summer months which is the season for elevated service calls relating to cold drink equipment performance (i.e. refrigeration). Thus, their tachs, are going to be tied up servicing this equipment, My feeling is that if a high incidence of service calls are being performed for these printers, then CCE may elect to stop the test very prematurely and of course this won't bode well for FLI's future business. So, please come back to ms with an action plan, Thanksl 09:57 AM Forwarded by Simmy Ahluwalia/US/NArrccc on 05/09/2000 jburns@na.cokecca,com on 0510912000 09:09:03 AM To: Stmmy Ahluwalia/US/NNTCCC@TCCC co: Mark MasbillilUS/CCE@CCE, Kenneth Hart/US/CCE@CCE, Mike Harrod/USICCE@CCE, Rob Kaufman/USICCE@CCE, Doug Becker/US/CCE@CCE Subject Coupon Vendors in field. Gentlemen, Here Is a recap of what Ken Hart and myself come accross yesterday while performing the P.M, checks on the coupon vendors at these locations listed below, If you have any questions please give me a call, We will be back out today performing checks as well. Thank you. Avon - oafs, no problem found, working fine, Avon - Hastsy Tastey, found both lights solid on printer, powered down printer and powered back up, did not work. unplugged printer. Avon - 1 floor breakroom, would notvend or print coupon, powered down and powered back up and was working when we left. Cinti Museum - tach. had service call earlier on vendor for not disp, product or coupons, we arrived and powered down and back up and was working fine when we left. Mike Harrod arrived 30-45 minutes after we had left and found that vendor was not printing coupons. Riverside IGA - found printer not printing coupons, powered down and back up and 00153 Nanoptix' Summary Judgment Exhibit No. 20 -A0292- Page ID FL0023327
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Joint Appendix One

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