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Option Action Internal print server Solving option problems • Make sure the internal print server (also called an internal network adapter or INA) is securely connected to the printer system board. • Make sure you are using the correct cable, that it is securely connected, and that the network software is correctly set up. Refer to the drivers CD that shipped with your printer for more details. Output expander Make sure the connection between each output expander or the connection between the output expander and the printer is secure. If the output expander is listed on the menu settings page, but print media jams when it exits the printer and enters the output expander, it may not be properly installed. Reinstall each output expander. Printer memory Check to make sure printer memory is securely connected to the printer system board. USB/Parallel interface • Make sure the USB/parallel interface card is securely connected to the printer system board. • Make sure you are using the correct cable and that it is securely connected. 112
Solving option problems Solving problems with the optional 2000-sheet drawer Problem Solution The elevator tray does not raise when the loading door is closed, or the elevator tray does not lower when the door is opened and the elevator button is pushed. Check the following: • The printer is properly attached to the 2000-sheet drawer. • The printer is powered on. • The power cord is plugged firmly into the back of the 2000-sheet drawer. • The power cord is plugged into an outlet. • The outlet has power to it. The elevator tray lowers unexpectedly. Check to see if your printer is out of print media or has a jam. More than one sheet of print media is fed or a sheet is fed improperly. A jam occurs. Rubber feed rollers do not turn to advance print media. Consistent misfeeds or jams in the drawer. Remove the print media in the printer paper path and check the stack to ensure the print media has been loaded properly. Be sure to remove the top and bottom sheets of each ream of paper that is loaded. Check the following: • The power cord is plugged firmly into the back of the 2000-sheet drawer. • The power cord is plugged into an outlet. • The outlet has power to it. Try the following: • Flex the paper. • Turn the print media over. Check the following: • Drawer is properly installed. • Print media is loaded correctly. • Print media is not damaged. • Print media meets specifications. • Guides are positioned correctly for the print media size selected. Service Messages A service message indicates printer failure that may require service. Turn the printer off, wait about 10 seconds, and then turn the printer on. If the error recurs, write down the error number, the problem, and a detailed description. Call for service. Short Paper Error Make sure the size selector knob is set to the correct print media size. 113
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Laser printer family User’s Refer
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Contents Print media guidelines ...
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Contents Identifying the print medi
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Contents Help Menu ................
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Edition: December 2002 © Copyright
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Safety information Since the GNU li
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Electronic emission notices This Cl
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Laser notice Class I laser products
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1 Overview Identifying printers Use
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2 Printing This chapter covers tips
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2 Select the job you want to cancel
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Printing a directory list Printing
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Printing folio and statement sizes
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Curl Print media guidelines Curl is
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Print media guidelines • Flex pap
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Transparencies Print media guidelin
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Labels Print media guidelines Your
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Identifying print media sources and
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Loading print media Loading print m
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Loading print media in standard and
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Loading print media in optional uni
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Loading print media in optional uni
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Using and loading the multipurpose
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Loading envelopes Using and loading
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Page 61 and 62: Using and loading the multipurpose
Page 63 and 64: Using and loading the optional enve
Page 65 and 66: Using and loading the optional enve
Page 67 and 68: Using and loading the optional 2000
Page 69 and 70: Using and loading the optional 2000
Page 71 and 72: Linking trays 12 Insert the guides
Page 73 and 74: Using the output bins Using the out
Page 75 and 76: Using the support extension in the
Page 77 and 78: Conserving supplies Conserving supp
Page 79 and 80: Ordering supplies 79
Page 81 and 82: Storing the print cartridge Storing
Page 83 and 84: Installing the new print cartridge
Page 85 and 86: Replacing the charge roll 6 Push th
Page 87 and 88: Replacing the charge roll 11 Align
Page 89 and 90: Replacing the transfer roller Repla
Page 91 and 92: Replacing the transfer roller 7 Gra
Page 93 and 94: Replacing the pick rollers 1 Remove
Page 95 and 96: Replacing the pick rollers 4 Push t
Page 97 and 98: Replacing the label fuser cleaner 3
Page 99 and 100: Replacing the staple cartridge Repl
Page 101 and 102: Replacing the staple cartridge 3 Pu
Page 103 and 104: Resetting the maintenance counter R
Page 105 and 106: Solving display problems Problem Ac
Page 107 and 108: Problem Action Job prints from the
Page 109 and 110: Problem Action ABC DEF Solving prin
Page 111: Solving option problems The followi
Page 115 and 116: 6 Clearing jams By carefully select
Page 117 and 118: Identifying the print media path Id
Page 119 and 120: Identifying the print media path Us
Page 121 and 122: 200 and 201 Paper Jam Remove Cartri
Page 123 and 124: 202 Paper Jam Open Rear Door • If
Page 125 and 126: 202 Paper Jam Open Rear Door • If
Page 127 and 128: 23x Paper Jam • If the middle sec
Page 129 and 130: 23x Paper Jam - Pull down and out i
Page 131 and 132: 23x Paper Jam - Pull down and out i
Page 133 and 134: 23x Paper Jam 3 Close the duplex re
Page 135 and 136: 236 Paper Jam Check Duplex 23x Pape
Page 137 and 138: 23x Paper Jam 2 While grasping the
Page 139 and 140: 23x Paper Jam 11 Remove any sheets
Page 141 and 142: 23x Paper Jam • If the end of the
Page 143 and 144: 23x Paper Jam 6 Close the duplex re
Page 145 and 146: 23x Paper Jam 15 If the edge of the
Page 147 and 148: 24x Paper Jam Check Tray x On the i
Page 149 and 150: 24x Paper Jam Check Tray x Across a
Page 151 and 152: 24x Paper Jam Check Tray x d Gently
Page 153 and 154: 260 Paper Jam Check Env Feeder 260
Page 155 and 156: 27x Paper Jam Check Bin x 7 Pull th
Page 157 and 158: 27x Paper Jam Check Bin x A short s
Page 159 and 160: 28x Paper Jam 28x Paper Jam Jams in
Page 161 and 162: Clearing stapler jams 3 Remove the
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Clearing stapler jams 3 Press the l
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Clearing stapler jams 9 Push the ca
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Clearing stapler jams 3 Use the met
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7 Administration The following sect
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Weight and style Understanding font
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Understanding fonts Scalable fonts
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Understanding fonts Resident scalab
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Understanding fonts Resident scalab
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Readability disclaimer Understandin
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Using the Print and Hold function M
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Using the Print and Hold function 4
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Removing optional cards Use the but
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Removing optional cards c Press dow
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Removing optional cards 6 If you ne
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Removing optional cards 4 Grasp the
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2 Close the side door. 3 Close the
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Removing options 2 Push the envelop
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Removing options 2 Detach the outpu
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Removing options 4 Carefully lift t
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Removing options 2 Carefully lift t
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Using the operator panel buttons Th
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Menus Disabled User default setting
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Select a menu or menu item for more
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Values: First select a source: Usin
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Then select the values: See also: O
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Substitute Size Purpose: Using the
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Values: First select a paper type:
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Values: See also: Copies Purpose: U
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Multipage Print Purpose: Using the
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Staple Prime Src Purpose: Using the
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Print Directory Purpose: Using the
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Job Acct Stat Purpose: Using the pr
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Cancel Job Purpose: To cancel the c
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Values: Using the printer menus 300
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Using the printer menus Select a hi
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Values: On Printer reprints jammed
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Job Accounting Purpose: Using the p
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Values: R0 Courier 10* Using the pr
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Values: Using the printer menus 198
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PDF Menu Using the printer menus Us
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PS SmartSwitch Purpose: Using the p
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Values: Honor Init Purpose: Using t
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PS SmartSwitch Purpose: Using the p
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Values: Using the printer menus On
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Values: USB Buffer Purpose: Using t
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Values: See also: Using the printer
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Values: Using the printer menus DTR
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Using the printer menus diagnosing
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Understanding the printer messages
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disabling operator panel menus 169
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laser notices 14 length guide 45 le
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messages (continued) Tray Missing
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PictureGrade (Quality Menu) 229 PIN
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Setup Menu 229 Alarm Control 233 Au
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© 2002 Lexmark International, Inc.
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