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are marginally more experienced with their current organisation, compared with those
of the dining group (See Table 8).
Table 8: Organisational Tenure of Subordinates
# of Subordinates Percentage (%)
Lodging:
Less than 1 year 20 12.4
Between 1 and 5 years 98 60.9
Between 6 and 10 years 32 19.9
More than 10 years 11 6.8
Total 161 100
Mean – 4.57, Std. Deviation – 4.53, Min – 0.8, Max – 25
Dining:
Less than 1 year 29 18.8
Between 1 and 5 years 77 50
Between 6 and 10 years 45 29.2
More than 10 years 3 2
Total 154 100
Mean – 4.17, Std. Deviation – 3.21, Min – 0.8, Max – 15
All Responses:
Less than 1 year 49 15.56
Between 1 and 5 years 175 55.56
Between 6 and 10 years 77 24.44
More than 10 years 14 4.44
Total 315 100
4. Industry experience:
Mean – 4.38, Std. Deviation – 3.95, Min – 0.8, Max – 25
Lodging: All of the 161subordinates from the lodging group specified their collective
experience in the hospitality industry. The range of the subordinates’ hospitality
experience varied from a minimum of 9 months to 30 years. The average collective
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