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ERROR MESSAGES<br />
ERROR<br />
MESSAGE<br />
CAUSE ACTION<br />
Comm. Error Poor phone line quality caused<br />
communication error.<br />
Connection<br />
Fail<br />
Cooling Down<br />
Wait for a<br />
while<br />
Cover Open<br />
Pls Close<br />
Cover<br />
You tried to poll a fax machine that is not in<br />
Polled Waiting mode.<br />
The temperature of the drum unit or toner<br />
cartridge is too hot. The machine will pause<br />
its current print job and go into cooling down<br />
mode. During the cooling down mode, you will<br />
hear the cooling fan running while the display<br />
on the machine shows Cooling Down, and<br />
Wait for a while.<br />
12 - 2 TROUBLESHOOTING AND ROUTINE MAINTENANCE<br />
Try the call again. If problem<br />
continues, call Telephone Company<br />
to check your phone line.<br />
Verify the other party’s polling setup.<br />
Wait a while for the machine to cool.<br />
The front cover was not completely closed. Close the front cover for the drum<br />
unit.<br />
Disconnected The other party or other party’s fax machine<br />
terminated the call.<br />
DR Mode in<br />
Use<br />
Error Scanning<br />
Turn off and<br />
on the<br />
machine, then<br />
try again.<br />
Fuser Error<br />
Turn off and<br />
on. Leave the<br />
machine for<br />
10 min.<br />
The machine is set to Distinctive Ring mode.<br />
You can not change the Receive Mode from<br />
Manual to another mode.<br />
The machine cannot scan the original<br />
document correctly.<br />
The temperature inside of the machine is too<br />
hot or too cool.<br />
Try to transmit or receive again.<br />
Set Distinctive Ring to Off.<br />
(See Turning off the Distinctive Ring<br />
on page 5-12.)<br />
Please remove the original<br />
document from the ADF. Turn the<br />
machine power on and off, and then<br />
try again.<br />
Turn the machine power off and on<br />
again, and then leave the machine<br />
for 10 minutes. If the LCD still shows<br />
Fuser Error or changes to<br />
Machine Error, call<br />
Service/Support phone number.<br />
Fuser Open The jam clear cover (fuser cover) is open. Please close the jam clear cover<br />
(fuser cover). (See Paper jams on<br />
page 12-5.)<br />
Machine Error<br />
XX<br />
No<br />
Response/Busy<br />
Not<br />
Registered<br />
The machine has a mechanical problem. Call Service/Support phone number<br />
and tell them the Machine Error<br />
number.<br />
USA: 1-800-243-5556<br />
<strong>Canada</strong>: 1-800-672-6937<br />
(for both English and French)<br />
The number you dialed does not answer or is<br />
busy.<br />
You tried to access a One-Touch or<br />
Speed-Dial number that is not programmed.<br />
Verify the number and try again.<br />
Set up the One-Touch or Speed-Dial<br />
number. (See Storing One-Touch<br />
Dial numbers on page 7-1 and<br />
Storing Speed-Dial numbers on<br />
page 7-3.)
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