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2 - Pitney Bowes Canada

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LCD machine status Description<br />

Red<br />

Service error Follow the steps below.<br />

1. Turn off the power switch.<br />

2. Wait a few seconds, and then turn it<br />

back on and try to print again.<br />

If you cannot clear the error and still see<br />

the Red back light colour after turning the<br />

machine back on, please call<br />

Service/Support phone number:<br />

USA: 1-800-243-5556<br />

<strong>Canada</strong>: 1-800-672-6937<br />

Cover open The cover is open. Close the cover. (See<br />

Error messages on page 12-1.)<br />

Toner empty Replace the toner cartridge with a new<br />

one. (See Replacing the toner cartridge<br />

on page 12-25.)<br />

Paper error Put paper in the tray or clear the paper<br />

jam. Check the LCD message. (See<br />

Troubleshooting on page 12-1.)<br />

Out of memory Memory is full. (See Error messages on<br />

page 12-1.)<br />

Other errors Check the LCD message. (See<br />

Troubleshooting on page 12-1.)<br />

INTRODUCTION 1 - 7

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