A Review of Highway Agencies in the South Asia Region

A Review of Highway Agencies in the South Asia Region
SATISFACTION WITH GOVERNANCE ARCHITECTURE
Q34
How do you rate the level of
performance and the level of satisfaction
of the RA and your stakeholders on:
0 – not relevant
1 – very unsatisfied
2 – not satisfied
3 – satisfied
4 – very satisfied
Outcome/socioeconomic objectives
Economic development
Social objectives (accessibility, etc.)
Environmental (benefits/ mitigation)
Safety
Integration (with land use planning and/or other
modes of transport)
Output
Extension of the road network serving major
cities and centers of economic activity
Extension of the road network in rural (or less
densely populated) areas
Rehabilitation & upgrading of the road network
serving major cities and centers of economic
activity
Rehabilitation & upgrading of the road network
in rural (or less densely populated) areas
Maintenance and rehabilitation of the existing
road network serving major cities and centers of
economic activity
Maintenance and rehabilitation of the existing
road network in rural (or less densely populated)
areas
The content of formal or informal service level
agreements
Actual achievement of RA on formally or
informally agreed service levels
The content of formal or informal agreed
project deliverables
Actual achievement of RA on formally or
informally agreed project deliverables
Road
administrator
110
Legislature Ministry of
transport
Road
board
Road users/
customers