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A Review of Highway Agencies in the South Asia Region

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A <strong>Review</strong> <strong>of</strong> <strong>Highway</strong> <strong>Agencies</strong> <strong>in</strong> <strong>the</strong> <strong>South</strong> <strong>Asia</strong> <strong>Region</strong><br />

Box 2.2: Road User Involvement <strong>in</strong> Karnataka<br />

Figure 2.18: Reforms implemented by highway agencies <strong>in</strong> past five years<br />

RIS/RMMS has been setup<br />

Computerization has taken place<br />

There is a HR/Tra<strong>in</strong><strong>in</strong>g strategy<br />

Us<strong>in</strong>g a set procurement strategy and/or<br />

standard bid documents<br />

There is a F<strong>in</strong>ancial Management Strategy<br />

A Road Corporation/Board has been<br />

established<br />

Successful reforms across <strong>the</strong> region are <strong>of</strong>ten replicated. For example, <strong>in</strong> Pakistan and<br />

Sri Lanka, <strong>the</strong>re are now highway authorities <strong>in</strong> charge <strong>of</strong> extend<strong>in</strong>g and ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g<br />

<strong>the</strong> network. In <strong>the</strong> Indian states, RDCs (or Boards) have been established with a similar<br />

objective, as well as to attract private f<strong>in</strong>anc<strong>in</strong>g. The explosion <strong>of</strong> <strong>the</strong> use <strong>of</strong> PPP, particularly<br />

<strong>in</strong> India, is clearly a success. Some examples <strong>of</strong> successful reforms are cited <strong>in</strong> Boxes 2.2-2.7.<br />

Karnataka has undertaken promis<strong>in</strong>g steps <strong>in</strong> <strong>in</strong>volv<strong>in</strong>g users <strong>in</strong> its decision-mak<strong>in</strong>g process. Although <strong>the</strong> <strong>in</strong>itiatives<br />

have been implemented, <strong>the</strong> outcomes and results are not known. As such, it can be stated that <strong>the</strong>re has been a<br />

start, but significant room for improvement exists.<br />

The Government <strong>of</strong> Karnataka constituted <strong>the</strong> Karnataka Road Users’ Board <strong>in</strong> 2002. The Board consists <strong>of</strong><br />

representatives <strong>of</strong> <strong>the</strong> public and private sectors and meets under <strong>the</strong> chairmanship <strong>of</strong> <strong>the</strong> M<strong>in</strong>ister for Public<br />

Works. The Board will contribute to policy-mak<strong>in</strong>g. Fur<strong>the</strong>r outcomes <strong>of</strong> <strong>the</strong> Board have not been reported;<br />

Karnataka’s PWD commenced organiz<strong>in</strong>g <strong>the</strong> Annual Road Users’ Stakeholders Forum to br<strong>in</strong>g toge<strong>the</strong>r <strong>the</strong><br />

various stakeholders <strong>in</strong> <strong>the</strong> road sector. Three such well-attended forums have been held between 2003 and<br />

2007. Detailed proceed<strong>in</strong>gs <strong>of</strong> <strong>the</strong>se forums have not been reported, and <strong>the</strong> results and outcomes are<br />

<strong>the</strong>refore not known; and<br />

In <strong>the</strong> Project Agreement between <strong>the</strong> Karnataka State <strong>Highway</strong>s Improvement Project and <strong>the</strong> World Bank, it<br />

is agreed that <strong>the</strong> Government <strong>of</strong> Karnataka shall conduct at least three road user surveys to assess road user<br />

satisfaction with <strong>the</strong> PWD’s performance <strong>in</strong> ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g and operat<strong>in</strong>g <strong>the</strong> road network and compare <strong>the</strong><br />

results <strong>of</strong> subsequent surveys. Apart from <strong>the</strong>se three surveys, no additional surveys have been conducted<br />

<strong>in</strong>dependently <strong>of</strong> <strong>the</strong> World Bank.<br />

42<br />

Website launched<br />

Compliant with Right to Information Act<br />

A Road Fund has been established<br />

Budget track<strong>in</strong>g studies are undertaken<br />

There are procedures for grievance redressal<br />

Undertakes PPP <strong>in</strong>itiatives<br />

O<strong>the</strong>r reforms have taken place<br />

0%<br />

30%<br />

30%<br />

40%<br />

50%<br />

50%<br />

60%<br />

70%<br />

70%<br />

70%<br />

70%<br />

80%<br />

80%

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