A Review of Highway Agencies in the South Asia Region

A Review of Highway Agencies in the South Asia Region
Contents
EXECUTIVE SUMMARY...................................................................................................................7
1 INTRODUCTION.........................................................................................................................14
1.1 Background…………………………………………………………………………………………………………….. 14
1.2 Objective of the Study .............................................................................................................15
1.3 Scope of the Study...................................................................................................................16
1.4 Approach and Methodology.....................................................................................................16
1.5 Structure of this Report...........................................................................................................20
2 ROAD INFRASTRUCTURE SECTOR IN SOUTH ASIA..................................................................21
2.1 Introduction ............................................................................................................................21
2.2 Road Sector Policies, Key Priorities and Programs...................................................................22
2.3 Regulatory and Institutional Framework..................................................................................28
2.4 Functions and Structure of Highway Agencie...........................................................................34
2.5 Staffing and Human Resource Management............................................................................40
2.6 Reforms Undertaken and Success Achieveds............................................................................41
2.7 In Conclusion: Current Performance.........................................................................................44
2.8 Challenges Facing Highway Agencies......................................................................................45
3 INTERNATIONAL CASE STUDIES...............................................................................................50
3.1 Introduction.............................................................................................................................50
3.2 Institutional Setting - Autonomy from the Ministry..................................................................51
3.3 Policy Framework - Clear Strategic Guidance Focused on Outcomes........................................51
3.4 Main Activities - from Building Highways toward Moving People and Goods............................52
3.5 Increased and Continuous Concern for Environment and Safety Issues.....................................53
3.6 Performance and Accountability - Increased Need to Demonstrate Results..............................53
3.7 Increasing Need for Asset and Risk Management Systems.......................................................54
3.8 Human Resource Management Knowledge – Knowledge-driven Organizations......................55
3.9 Road Sector Funding -- Increasing Use of Off-budget Financing...............................................55
3.10 Performance Monitoring Framework.....................................................................................56
4 CAPACITY AND PERFORMANCE INDICATOR FRAMEWORK.....................................................58
4.1 The ‘Ideal’ Highway Agency: Functions and Structure..............................................................58
4.2 Rationale of and Principles for Measuring Capacity and Performance......................................60
4.3 Indicators Framework .............................................................................................................61
5 ROADMAP FOR REFORM..........................................................................................................68
5.1 Introduction ............................................................................................................................68
5.2 Phase 1: Preparing for Performance Monitoring......................................................................69
5.3 Phase 2: Monitoring and Improving Performance.....................................................................72
5.4 Phase 3: Performance Focused on Output................................................................................75
5.5 Phase 4: Performance Monitoring Throughout the Organization..............................................75
5.6 Conclusion ..............................................................................................................................76
ANNEX A: GUIDANCE NOTES ON THE PROPOSED FRAMEWORK...............................................77
A1 Guidance Note on Details and Methodology Proposed for Calculating the Value of Indicators..77
A2 Guidance Note for Determination of Overall Performance Score by the Highway Agencies...…86
A3 Guidance Note on the Method for Determining the Score against a Particular Indicator...........91
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