A Review of Highway Agencies in the South Asia Region

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A Review of Highway Agencies in the South Asia Region C3.5 Financing Road Infrastructure university based on e-learning on the internet was created. All managers were assessed based on their performance and future potential. Strategic focus areas for long-term improvement included efficiency of resources, attractiveness as an employer, training programs and professionalism. Regular follow-ups were conducted to check effectiveness of these activities. Improvement has been observed in lower sickness absence levels and in employment satisfaction. In the annual Staff Satisfaction Index , employees rated all areas of the SRA above 60 units since 2006. Also worth noting is that the response rate of the survey continued to rise from an already high level. Research SRA funded several Research, Development and Demonstration (RD&D) activities at the cost of SEK 279 million (some US$40 million). Many of its research activities were conducted within cooperative partnerships with other research institutions. All research activities were aligned with the overall objectives of the road transport sector as set in the national transport plan. SRA developed a joint strategy for transport-related RD&D in cooperation with Banverket, the Swedish energy agency, and Swedish Governmental Agency for Innovation Systems in 2004. The aim was to secure access to important RD&D environments and to prepare for a joint European RD&D implementation and procurement market. In this strategy, roles and responsibility were divided amongst the authorities to generate stable and long-term planning conditions for important RD&D environments in Sweden. The SRA established six centers: Virtual RD&D Center for Bridges and Tunnels; Center for a Sustainable Transport System; Transport Telematics R&D Group Sweden; Swedish Intermodal Transport Research Center; Road Technology; and Road Planning and Design. The aim of establishing these virtual RD&D centers was to strengthen international competitiveness. Road network development is financed by a combination of budget allocations and loans taken by the National Debt Office on the capital market. SRA did not operate independently on the capital market. Operational expenses were financed from annual budget allocations. After the election in 2006, the new government opened up the possibility for PPP projects. Performance Indicators The STA ensures that transport policy goals of planning and construction, and operation and maintenance are translated into practice at lower levels of the transport industry. Figure C15 shows the framework for assessing the overall performance of STA towards achieving the national policy objectives. SRA demonstrates a robust performance management system that cascades national transportation performance goals throughout the agency. SRA expressed six broad goals to enable the transportation department to achieve the overall national objectives for transportation: An accessible transportation system; High transportation quality; Safe traffic; Good environment; Gender equality; and Efficient operations. 144
A Review of Highway Agencies in the South Asia Region Figure C15: Parameters and degree of SRA specific goal achievement, 2008 Socioeconomic efficiency Three parameters 1. Net present value ratio for road projects larger than SEK 100 million and for projects opened to traffic in 2008 2. Degree of internalization for external margin costs 3. Level of repairs Part of the goal was achieved Overall assessment Part of the goal was achieved From those, SRA negotiated a comprehensive set of 18 objectives supported by more than 300 individual performance measures it developed for both internal and external reporting. Hard targets for those measures were negotiated between the agency and the ministry. SRA used a Balanced Scorecard tracking process at all levels of the organization. The results from each unit feed back into the organizational scorecard. All major aspects of the agency’s Balanced Scorecard reporting are also tracked on the agency intranet, which includes voluminous reports on agency performance. SRA also had invested in intense leadership training with small groups of managers to ensure they understand the performance management framework of the organization. Table C3 provides an overview of indicators used by SRA placed within the proposed framework of indicators of this study. 145 Long-term sustainability Two parameters 1. Parameters for socioeconomic efficiency~ 2. Result for the six transport policy subsidiary goals -Accessibility -Transport quality -Road safety -Environment -Regional development -Gender equality Part of the goal was achieved
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20c Over-congested CRN % 21 Network
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7k Expenditure on R&D, technology a
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