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The role of contractual arrangements in improving health sector ...

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Pakistan<br />

a variety <strong>of</strong> <strong>health</strong> <strong>in</strong>surance mechanisms, which aga<strong>in</strong> may be national, regional or local <strong>in</strong><br />

nature. Other non-<strong>health</strong> government entities such as state owned companies or groups may<br />

also directly contract for <strong>health</strong> care. <strong>The</strong> contractor, also referred to as provider or vendor is<br />

an <strong>in</strong>dividual or organization that sells its services or products via the contract<strong>in</strong>g agreement.<br />

Private <strong>sector</strong> contractors generally fall <strong>in</strong>to the for-pr<strong>of</strong>it and non-pr<strong>of</strong>it categories. <strong>The</strong> forpr<strong>of</strong>it<br />

providers <strong>of</strong> <strong>health</strong> care exist to earn pr<strong>of</strong>it for their owners and <strong>in</strong>clude private practice<br />

physicians, nurses, midwives; traditional medical practitioners; hospitals cl<strong>in</strong>ics and <strong>health</strong><br />

centres; and pharmacies and other retail drug and medical supply outlets. <strong>The</strong> non-pr<strong>of</strong>it<br />

providers, many <strong>of</strong> which are known as nongovernmental organizations, are private but def<strong>in</strong>e<br />

their mission <strong>in</strong> terms <strong>of</strong> social or public <strong>health</strong> goal. <strong>The</strong>y also <strong>in</strong>clude pr<strong>of</strong>essional medical<br />

and nurs<strong>in</strong>g associations or philanthropic groups. Community organizations, sometimes also<br />

<strong>in</strong>cluded under the nongovernmental organization category, usually are smaller and less<br />

formally constituted than a nongovernmental organization, serve a limited geographical area,<br />

and are formed to serve the <strong>in</strong>terests <strong>of</strong> their members alone. Public parties can also be<br />

contractors, for example when the M<strong>in</strong>istry <strong>of</strong> Health contract with quasi-governmental<br />

medical stores for drug procurement.<br />

Need for contract<strong>in</strong>g [4]<br />

<strong>The</strong> general theoretical rationale for contract<strong>in</strong>g out relates to theories <strong>of</strong> why<br />

governments fail <strong>in</strong> their provision <strong>of</strong> services. <strong>The</strong>re are two ma<strong>in</strong> schools <strong>of</strong> thought. <strong>The</strong><br />

property rights theory contends that the ma<strong>in</strong> source <strong>of</strong> <strong>in</strong>efficiency <strong>in</strong> the public <strong>sector</strong> is the<br />

weaken<strong>in</strong>g <strong>of</strong> property rights, so that decision-makers face few <strong>in</strong>centives to allocate<br />

resources efficiently. This is contrasted with the <strong>in</strong>centives fac<strong>in</strong>g entrepreneurs or<br />

shareholders <strong>in</strong> the private <strong>sector</strong>. <strong>The</strong> public choice theory contends that politicians and<br />

bureaucrats who control public bureaucracies cannot be assumed to be act<strong>in</strong>g <strong>in</strong> the public<br />

<strong>in</strong>terest, s<strong>in</strong>ce they are more likely to serve their own <strong>in</strong>terests, or those <strong>of</strong> powerful <strong>in</strong>terest<br />

groups. In response to these analyses, the “new public management” envisages the use <strong>of</strong><br />

market mechanisms to generate appropriate price and demand signals, and to weaken the<br />

<strong>in</strong>fluence <strong>of</strong> politicians and pr<strong>of</strong>essionals over public service delivery, thus ensur<strong>in</strong>g that these<br />

services are more responsive to market signals and to customers. It is also argued that private<br />

organizations can br<strong>in</strong>g the advantages <strong>of</strong> functional specifications, as well as speed and<br />

flexibility <strong>in</strong> adjust<strong>in</strong>g to chang<strong>in</strong>g factor prices, technology and demand conditions. A central<br />

theme <strong>of</strong> this th<strong>in</strong>k<strong>in</strong>g is thus the view <strong>of</strong> the state as responsible for enabl<strong>in</strong>g or ensur<strong>in</strong>g<br />

service delivery, rather than for direct delivery <strong>of</strong> service itself, except <strong>in</strong> certa<strong>in</strong> identifiable<br />

circumstances.<br />

Types <strong>of</strong> <strong>contractual</strong> agreements [5]<br />

Contractual agreements come <strong>in</strong> various forms. Two important forms are contract<strong>in</strong>g-<strong>in</strong><br />

and contract<strong>in</strong>g-out. <strong>The</strong> former refers to br<strong>in</strong>g<strong>in</strong>g <strong>in</strong> outside private management to operate<br />

an <strong>in</strong>ternal government service. <strong>The</strong> latter refers to purchas<strong>in</strong>g services from a private source<br />

that provides the service, us<strong>in</strong>g primarily an external workforce and resources. In this latter<br />

situation, contractors have complete responsibility for service delivery, <strong>in</strong>clud<strong>in</strong>g hir<strong>in</strong>g,<br />

fir<strong>in</strong>g, sett<strong>in</strong>g wages, and procur<strong>in</strong>g and distribut<strong>in</strong>g essential drugs and supplies. Other<br />

<strong>contractual</strong> options for purchas<strong>in</strong>g <strong>health</strong> services are franchis<strong>in</strong>g and leas<strong>in</strong>g. In franchis<strong>in</strong>g,<br />

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