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The role of contractual arrangements in improving health sector ...

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Islamic<br />

Republic <strong>of</strong><br />

Iran<br />

care (<strong>in</strong>crease<br />

clientele)<br />

Decentralization <strong>of</strong><br />

services<br />

MOH policy to<br />

provide services for<br />

segment <strong>of</strong> rural and<br />

deprived population<br />

contract<strong>in</strong>g out<br />

Jordan Optimize capital<br />

<strong>in</strong>vestments by<br />

private <strong>sector</strong><br />

Improve<br />

accessibility and<br />

efficiency<br />

Decrease wait<strong>in</strong>g<br />

lists at government<br />

hospitals<br />

Lebanon More elaborate<br />

<strong>in</strong>frastructure <strong>of</strong><br />

hospitals <strong>in</strong> the<br />

private <strong>sector</strong><br />

Avoid duplication <strong>of</strong><br />

services already<br />

available <strong>in</strong> private<br />

<strong>sector</strong><br />

Morocco Decentralization <strong>of</strong><br />

services<br />

Improve access to<br />

<strong>The</strong> <strong>role</strong> <strong>of</strong> <strong>contractual</strong> <strong>arrangements</strong> <strong>in</strong> improv<strong>in</strong>g <strong>health</strong> <strong>sector</strong> performance<br />

Access to<br />

government<br />

resources for<br />

family<br />

physicians<br />

Utilize spare<br />

capacity<br />

Assurance <strong>of</strong><br />

regular source <strong>of</strong><br />

revenue<br />

Increase<br />

credibility <strong>in</strong><br />

population<br />

through<br />

affiliation with<br />

MOH<br />

Access to major<br />

<strong>in</strong>surers <strong>of</strong><br />

population<br />

Utilize capacity<br />

<strong>in</strong> private <strong>sector</strong><br />

Enhanced<br />

recognition <strong>of</strong><br />

private <strong>sector</strong><br />

Opportunity for<br />

Political and legal<br />

support through<br />

3rd Socioeconomic<br />

Development Plan<br />

passed <strong>in</strong> 1999<br />

Political<br />

environment and<br />

legal framework is<br />

present<br />

Health reforms to<br />

improve equity<br />

and access<br />

Bureaucratic<br />

framework is not<br />

flexible<br />

Legal framework<br />

is adequate<br />

Political will is<br />

lack<strong>in</strong>g for<br />

improv<strong>in</strong>g<br />

contract<strong>in</strong>g<br />

process<br />

No clear policy on<br />

contract<strong>in</strong>g<br />

cl<strong>in</strong>ical services<br />

process MOH be difficult due to<br />

improvements<br />

required<br />

Improve access,<br />

quality and<br />

efficiency <strong>of</strong> PHC<br />

services, especially<br />

to the deprived and<br />

vulnerable<br />

population<br />

Experience <strong>of</strong><br />

contract<strong>in</strong>g for the<br />

past 3 decades<br />

Cost and price<br />

analysis for some<br />

projects<br />

MOH has<br />

experience <strong>in</strong><br />

contract<strong>in</strong>g<br />

Contract<strong>in</strong>g is<br />

highly fragmented<br />

Does not limit cost<br />

<strong>of</strong> <strong>health</strong> care<br />

MOH has<br />

experience <strong>in</strong><br />

contract<strong>in</strong>g<br />

Loose partnership<br />

23<br />

Private <strong>sector</strong> <strong>in</strong><br />

<strong>health</strong> care<br />

markets is not fully<br />

developed and is<br />

ma<strong>in</strong>ly <strong>in</strong>volved<br />

with hospitals <strong>in</strong><br />

cities<br />

Lack <strong>of</strong> experience<br />

with PHC services<br />

Advanced<br />

<strong>in</strong>formation<br />

systems<br />

Experience <strong>in</strong><br />

negotiat<strong>in</strong>g<br />

contracts<br />

Lack <strong>of</strong> skilled and<br />

pr<strong>of</strong>essional<br />

managers<br />

Major provider <strong>of</strong><br />

services<br />

Oversupply <strong>of</strong><br />

specialists and<br />

services<br />

Advanced<br />

diagnostic and<br />

therapeutic<br />

services<br />

Health managers and<br />

their private <strong>sector</strong><br />

counterparts lack<br />

necessary skills for<br />

contract<strong>in</strong>g<br />

Private <strong>sector</strong><br />

demonstrates<br />

opportunistic<br />

behaviour<br />

Delay <strong>in</strong> payments<br />

from the MOH<br />

Concerns <strong>of</strong> quality<br />

<strong>of</strong> care <strong>in</strong> private<br />

<strong>sector</strong><br />

Number <strong>of</strong> providers<br />

is above requirement<br />

Contracts are not<br />

performance based<br />

Difficulty <strong>in</strong> ensur<strong>in</strong>g<br />

quality <strong>of</strong> services<br />

Used at pilot centres<br />

Performance based<br />

service contract<strong>in</strong>g<br />

with measurable<br />

standards and<br />

negative <strong>in</strong>centives<br />

for non-performance<br />

Weak monitor<strong>in</strong>g<br />

mechanisms are a<br />

challenge<br />

Political<br />

environment affects<br />

monitor<strong>in</strong>g <strong>of</strong><br />

contracts<br />

Capacity to monitor<br />

contracts is poor at<br />

MOH<br />

Monitor<strong>in</strong>g<br />

<strong>in</strong>dicators not welldef<strong>in</strong>ed<br />

Adequate

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