5. Public Reporting as a Quality Improvement Strategy

Table I1. Hospital qualitative studies: columns 1-9 of 15 (pages I-1 to I-18) (continued)
Author,
Year
Hibbard
2007 114
Kang
2009 115
1. Study
Purpose
To examine
health literacy,
numeracy and
patient
activation
assessing the
contribution of
each to the
comprehension
of comparative
health care
performance
reports and their
use in making
an informed
choice.
To assess the
extent of
consumer use of
publicly
released
hospital
performance
information by
the National
Health
Evaluation
Program (HEP)
in Korea.
2.
Geographic
Location
US, Not
specified
Seoul, South
Korea
3. Study
Design/
Type
Lab-type
Experiment
Descriptive
Survey
4. Sample/
Population
Convenience
sample of 303
employed-age
adults (18-64
years)
Same
respondents as
6054..
Patients who
visited the
outpatient
department at 4
general hospitals
in Seoul,
between 8/20/09
and 9/1/06.
N= 385
(385/400)
5. Procedure/
Additional
Description if
Needed 6. Outcomes
Participants were
shown hospital
performance data
in report cards
that varied in
terms of the
number of
hospitals, the
number or
performance
measures, and
types of
information
included. They
also completed
test of health
literacy,
numeracy, and
patient activation.
I-14
Health literacy,
numeracy and
patient activation
Consumer use of
hospital
performance
information,
Attitude toward
the Hospital
Evaluation
Program, Degree
of understanding
of the evaluation
criteria.
7. Name of
Public
Report or
Subject
Matter
Hypothetical
Hospital
Reports
Hospital
Report of the
National
Health
Evaluation
Program
8. KQ1: 9. KQ2:
Results Results
Not Studied Not Studied
Not Studied Not Studied