5. Public Reporting as a Quality Improvement Strategy

Table I1. Hospital qualitative studies: columns 1-9 of 15 (pages I-1 to I-18) (continued)
Author,
Year
Sofaer
2005 141
1. Study
Purpose
To identify the
domains and
items in CAHPS
for hospitals that
are of greatest
interest to
patients
2.
Geographic
Location
Baltimore,
Los
Angeles,
Phoenix, and
Orlando
3. Study
Design/
Type
Focus
groups
4. Sample/
Population
16 focus groups:
homogenous by
type of
health care
coverage
(Medicare, non-
Medicare), and
type of recent
hospital
experience
(urgent
admission,
elective
admission,
maternity
admission, no
admission
5. Procedure/
Additional
Description if
Needed 6. Outcomes
People who were
admitted in the
past were asked
to describe
aspects of the
experience and
all groups started
with an openended
discussion
of the quality they
associate with a
high quality
hospital. Then
they were given
the original
CAHPS items
and were asked
to indicate and
discuss what
items were and
were not
important and
finally to circle
the two most
important.
I-34
Importance of
Domains
Value related to
hospital choice
7. Name of
Public
Report or
Subject 8. KQ1: 9. KQ2:
Matter Results Results
CAHPS Not Studied Not Studied