5. Public Reporting as a Quality Improvement Strategy

Section B
Table I2. Hospital qualitative studies: Columns 10-15 of 15 (pages I-19 to I-51)
Author,
Year 10. KQ3:Results 11. KQ4: Results 12. KQ5: Results 13. KQ6: Results 14. Summary
Aryankhesal
2010 100
8/104 (7.7%) patients were aware of
the existence of the hospital grading
Not Studied Not Studied Not Studied Awareness of the Iranian
hospital grading system
system. 6/104 (5.8%) knew their
and its results was low
chosen hospital’s grade. 3 of these
among both patients and
patients confused grade and rank
and thought that a grade of 1 meant
that the hospital was the top of all
country’s hospitals. No statistically
significant difference between men
and women’s awareness.
GPs
Patients’ criteria for choosing their
selected hospitals (frequency, %):
Suggestion from relatives about the
hospital: 23, 18.1%
Patient’s health insurance types: 22,
17.3%
Patient’s former experiences in the
hospital: 21, 16.5%
Low hospital charges: 21, 16.5%
Patient’s former experiences with
the physician: 17, 13.4%
Suggestion of the relatives about the
physician: 14, 11%
Patient or relatives work there: 6,
4.7%
Poor experience in other hospitals 2,
1.6%
Hospital’s reputation: 1, 0.8%
Hospital’s grade: 0, 0%
GPs awareness of grading results:
12/103 (11.7%)
Ranking of GPs criteria for choosing
hospitals for referring their patients:
1. Patient economic situation
2. Patient insurance type
3. Hospital quality of care
I-36
15. Funder of
Research/
Report
Iranian Ministry
of Health and
Medical
Education and
Iran University
of Medical
Sciences