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Vision and Challenges for Realising the Internet of Things

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ased solution still remains a feasible option <strong>for</strong> building up shipment tracking services <strong>for</strong><br />

customers.<br />

Figure 4.4-7: Inclusion <strong>of</strong> a TraSer-based solution in <strong>the</strong> IT architecture <strong>of</strong> Itella—combination<br />

with peripheral middleware <strong>and</strong> user interfaces.<br />

3.2 Technical <strong>and</strong> Business Lessons<br />

3.2.1 Tag readability issues<br />

In some cases, <strong>the</strong> extreme application conditions present challenges where previous experience<br />

with o<strong>the</strong>r RFID applications is <strong>of</strong> little help. One <strong>of</strong> <strong>the</strong>se hard-to-solve situations was<br />

<strong>the</strong> application pilot at Itella where one could as well consider <strong>the</strong> entire environment downright<br />

“RFID-hostile”:<br />

<strong>the</strong> tracked roll cages <strong>the</strong>mselves were <strong>of</strong> metal, <strong>and</strong> at least <strong>the</strong> usual stacked h<strong>and</strong>ling <strong>of</strong><br />

empty roll cages would impair tag readability;<br />

<strong>the</strong> common construction <strong>of</strong> recent warehouses uses corrugated metal sheets that are certain<br />

to cause ambient reflection;<br />

neighbouring gates are so close to each o<strong>the</strong>r that cross-talk phenomena could occur;<br />

<strong>the</strong> roll cages are exposed to rough treatment which <strong>the</strong> tags must also endure.<br />

Itella embarked on an extensive series <strong>of</strong> experiments with a variety <strong>of</strong> tags <strong>and</strong> gate reader<br />

antennas—eventually resulting in UHF tags being developed especially <strong>for</strong> <strong>the</strong>ir needs. As<br />

mentioned earlier, pre-filtering <strong>of</strong> raw RFID readings was also needed to overcome occasional<br />

read errors experienced especially with gate readers, <strong>and</strong> to generate discrete events that provided<br />

raw readings with a low-level interpretation.<br />

While <strong>the</strong>se readability issues were peripheral from <strong>the</strong> point <strong>of</strong> view <strong>of</strong> <strong>the</strong> TraSer s<strong>of</strong>tware,<br />

ano<strong>the</strong>r case proves that h<strong>and</strong>ling <strong>the</strong>m is essential <strong>for</strong> <strong>the</strong> successful introduction <strong>of</strong> a complete<br />

track-<strong>and</strong>-trace solution. Elis Pavaje SRL, a Romanian manufacturer <strong>of</strong> concrete pavement<br />

elements, envisaged to cope with replacement losses <strong>of</strong> damaged stock, <strong>and</strong> track its<br />

output pallet-wise (approx. 250 pallets per day) through <strong>the</strong> entire delivery process to <strong>the</strong><br />

vendors. Preliminary studies suggested RFID as a favourable method <strong>of</strong> identifying <strong>the</strong> pallets—later<br />

tests, however, showed that none <strong>of</strong> <strong>the</strong> RFID solutions provided by local vendors<br />

delivered satisfactory results. Having no financial means <strong>for</strong> proprietary solution development,<br />

as pursued by Itella, <strong>the</strong> deployment <strong>of</strong> a track-<strong>and</strong>-trace solution did not take place at<br />

this time.<br />

3.2.2 Coping with technological <strong>and</strong> financial barriers<br />

In many cases, <strong>the</strong> exclusive use <strong>of</strong> RFID may present a serious barrier to introduction <strong>of</strong><br />

track-<strong>and</strong>-trace solutions. While it is well understood that <strong>the</strong> price <strong>of</strong> RFID solutions is still<br />

too high <strong>for</strong> most <strong>of</strong> <strong>the</strong> small enterprises, ano<strong>the</strong>r factor also surfaced during <strong>the</strong> introduction<br />

<strong>of</strong> several TraSer pilots: reluctance to adopt RFID due to <strong>the</strong> pressure exerted by identifier<br />

solutions already in use at <strong>the</strong> adopting company/companies. This was <strong>the</strong> case, <strong>for</strong> example,<br />

with <strong>the</strong> one-tier pilot conducted at Disher Kft., where optically readable identifiers were already<br />

employed <strong>for</strong> box-wise identification <strong>of</strong> products. Here, <strong>the</strong> existing solution was “piggybacked”<br />

by <strong>the</strong> new functionalities <strong>for</strong> tracking, so that participants were not <strong>for</strong>ced to invest<br />

in new AutoID solutions. Consultation with piloting partners <strong>of</strong>ten revealed that cur-<br />

CERP-IoT – Cluster <strong>of</strong> European Research Projects on <strong>the</strong> <strong>Internet</strong> <strong>of</strong> <strong>Things</strong><br />

121

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