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Vision and Challenges for Realising the Internet of Things

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higher line utilization ra<strong>the</strong>r than br<strong>and</strong>ed product (so <strong>of</strong>ten used in pilots <strong>and</strong> trials), also<br />

added significantly to <strong>the</strong> worth <strong>of</strong> <strong>the</strong> project.<br />

All <strong>of</strong> <strong>the</strong> product <strong>and</strong> event data was collected locally <strong>and</strong> <strong>the</strong>n passed via <strong>the</strong> <strong>Internet</strong> to <strong>the</strong><br />

respective EPCIS database (a partial implementation <strong>of</strong> <strong>the</strong> EPCglobal Network) created <strong>for</strong><br />

each <strong>of</strong> <strong>the</strong> nine user companies involved. Where possible <strong>the</strong> team chose different methods <strong>of</strong><br />

processing data <strong>for</strong> similar operations in order to compare <strong>the</strong>ir functionality <strong>and</strong> practical<br />

application; <strong>for</strong> example, <strong>the</strong> dual process <strong>for</strong> <strong>the</strong> receiving <strong>of</strong> <strong>the</strong> pallets, using ei<strong>the</strong>r manual<br />

scanning <strong>of</strong> barcodes or an RFID portal to read <strong>the</strong> pallet tags as <strong>the</strong> goods-in operator moved<br />

<strong>the</strong> pallet through <strong>the</strong> portal using a <strong>for</strong>klift truck. The data collected from <strong>the</strong>se operations<br />

was <strong>the</strong>n compared to ensure that both were operating correctly. Mobile technology to scan<br />

codes at various ‘remote’ locations was deployed, proving highly successful <strong>and</strong> adding to <strong>the</strong><br />

experience <strong>and</strong> learnings from <strong>the</strong> practical use <strong>of</strong> complex code carriers such as GS1 Data<br />

Matrix where hardwired or o<strong>the</strong>r traditional solutions would have been difficult or impractical.<br />

During <strong>the</strong> pilot, events were recorded <strong>and</strong> linked with pre-published master (product) data.<br />

This provided <strong>the</strong> necessary flexibility to enable <strong>the</strong> support <strong>of</strong> a number <strong>of</strong> different applications<br />

- not only to enhance patient safety but also to improve supply chain efficiency: <strong>the</strong> ability<br />

to determine <strong>the</strong> whereabouts <strong>of</strong> products in <strong>the</strong> supply chain <strong>for</strong> speedy recall; <strong>the</strong> ability<br />

to integrate data into back-<strong>of</strong>fice applications such as inventory management <strong>for</strong> better stock<br />

utilization with expiry date management <strong>and</strong> financial reconciliation (e.g. goods received data<br />

matched with supplier invoices); as well as <strong>the</strong> ability to identify non-au<strong>the</strong>ntic or nonauthorised<br />

products.<br />

In summary, this work package demonstrated a practical, workable solution <strong>for</strong> mass serialization<br />

<strong>for</strong> track <strong>and</strong> traceability <strong>of</strong> pharmaceuticals in <strong>the</strong> open supply chain.<br />

2.7 Supply Chain Management in European Textile Industry<br />

The focus <strong>of</strong> this work package was <strong>the</strong> textile supply chain. Its objective was to examine <strong>the</strong><br />

feasibility <strong>of</strong> EPC/RFID technology in <strong>the</strong> textile industry <strong>and</strong> to develop <strong>the</strong> adapted RFID<br />

technology <strong>for</strong> successful implementation. Work was conducted by analytical <strong>and</strong> empirical<br />

studies to identify potential RFID opportunities in supply chain processes taking various factors<br />

into consideration. The work consisted <strong>of</strong> five steps:<br />

Market Analysis: As preliminary work we analysed <strong>the</strong> European textile market to identify <strong>the</strong><br />

main problems <strong>and</strong> challenges in <strong>the</strong> textile industry, <strong>the</strong> main developments in this market<br />

<strong>and</strong> <strong>the</strong> opportunities <strong>for</strong> EPC/RFID technology to optimise existing processes. Nowadays,<br />

significant changes can be observed in consumer behaviour, distribution channels <strong>and</strong> retail<br />

structures. Due to increasing competition, price pressure <strong>and</strong> labour costs, companies are<br />

examining opportunities to save costs, e.g. by reducing manual processes, reducing out <strong>of</strong><br />

stock situations <strong>and</strong> increasing <strong>the</strong> visibility <strong>of</strong> <strong>the</strong> supply chain.<br />

Requirements Identification: As a second step, <strong>the</strong> necessary technical requirements <strong>for</strong> selected<br />

use cases <strong>and</strong> <strong>for</strong> an RFID implementation were examined. RFID applications could be<br />

introduced at <strong>the</strong> Distribution Centre or <strong>the</strong> store, in <strong>the</strong> receiving or outgoing area, in <strong>the</strong><br />

front or back store, on smart shelves or in dressing rooms. All <strong>the</strong>se applications require different<br />

systems <strong>and</strong> set ups. Different hardware solutions are required, e.g. mobile devices vs.<br />

fixed gates, number <strong>of</strong> tags, antennae <strong>and</strong> printers.<br />

Business Cases: Business cases <strong>for</strong> an SME supplier, a department store <strong>and</strong> a hypermarket<br />

were analysed, considering company type, articles <strong>and</strong> labour costs, to determine <strong>the</strong> amount<br />

<strong>of</strong> investment, <strong>the</strong> amortization time <strong>and</strong> <strong>the</strong> return on investment.<br />

Empirical Study: The actual state <strong>of</strong> <strong>the</strong> textile market combined with <strong>the</strong> technical requirements<br />

<strong>and</strong> business cases led to <strong>the</strong> fourth <strong>and</strong> final part <strong>of</strong> work: an empirical study using<br />

three pilots. The following pilots were conducted:<br />

Northl<strong>and</strong> pilot: This Austrian manufacturer <strong>of</strong> outdoor clothing wanted to find out to what<br />

extent an RFID inventory process was more effective than a manual inventory. The trial<br />

took place in a showroom where <strong>the</strong> Northl<strong>and</strong> team tagged more than 300 articles to conduct<br />

<strong>the</strong>ir inventory. They obtained very significant improvements in time saving <strong>and</strong> accuracy<br />

<strong>of</strong> <strong>the</strong> inventory, with a reading rate <strong>of</strong> nearly 99% <strong>and</strong> an reduction <strong>of</strong> time <strong>for</strong> inventory<br />

checks by a factor <strong>of</strong> 20.<br />

Gardeur pilot: This SME manufacturer <strong>of</strong> men’s clothing wanted to gain a better underst<strong>and</strong>ing<br />

<strong>of</strong> consumer behaviour within <strong>the</strong> retail sales area <strong>and</strong> discover how <strong>of</strong>ten customers<br />

were taking each piece <strong>of</strong> clothing into <strong>the</strong> dressing room, how many trousers were ac-<br />

CERP-IoT – Cluster <strong>of</strong> European Research Projects on <strong>the</strong> <strong>Internet</strong> <strong>of</strong> <strong>Things</strong><br />

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