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Vision and Challenges for Realising the Internet of Things

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<strong>of</strong> far field <strong>and</strong> near field UHF tags. Particular challenges were <strong>the</strong> difficulties in reading tags<br />

in regions with high concentration <strong>of</strong> products on <strong>the</strong> sales area (several thous<strong>and</strong> tags).<br />

For <strong>the</strong> textile pilot, <strong>the</strong> initial focus was on business processes within <strong>the</strong> retail store <strong>and</strong> <strong>the</strong><br />

warehouse, including <strong>the</strong> distribution centre <strong>of</strong> one international textile supplier, with tagging<br />

at <strong>the</strong> manufacturer DC <strong>and</strong> <strong>the</strong> retailer warehouse, using detachable RFID paper labels. The<br />

second step involved successful source tagging at manufacturer factories, with minimal adaptation<br />

to existing processes. Staff working in sales area <strong>of</strong> retail store found RFID to be a real<br />

improvement <strong>of</strong> <strong>the</strong>ir working conditions, especially by reducing time spent on inventory<br />

counting <strong>for</strong> stock control by around 80-94%. The textile pilot involved Belgium, France <strong>and</strong><br />

China, using UHF/EPC technology.<br />

The goal <strong>of</strong> <strong>the</strong> book tagging pilot was to re-use infrastructure from <strong>the</strong> textile sub-pilot, including<br />

adaptation <strong>of</strong> <strong>the</strong> mobile trolley reader. Improvements were demonstrated in reverse<br />

logistics <strong>and</strong> in general productivity <strong>of</strong> between 74% <strong>and</strong> 92%. The book pilot also involved a<br />

collaboration with UPC <strong>and</strong> Keonn to evaluate smart shelves developed in WP1 within <strong>the</strong> live<br />

environment <strong>of</strong> a retail store. Their smart shelf solution gives a quasi real time inventory <strong>and</strong><br />

product shelf location, with potential <strong>for</strong> improved customer service through improved availability<br />

based on advanced interactivity.<br />

In summary, RFID tagging at item level has been found to require low ef<strong>for</strong>t <strong>for</strong> adapting existing<br />

processes, so <strong>the</strong> potential <strong>of</strong> industry rollout is high, although <strong>the</strong> costs <strong>of</strong> infrastructure<br />

<strong>and</strong> its management are still important variables in decision-making.<br />

2.10 Training <strong>and</strong> Education<br />

This work package began by investigating training requirements from various stakeholders to<br />

assess topics <strong>and</strong> preferred delivery mechanisms <strong>for</strong> each target audience. Particular emphasis<br />

focused on provision <strong>of</strong> training <strong>for</strong> SMEs, ei<strong>the</strong>r locally or electronically <strong>and</strong> in local languages<br />

<strong>and</strong> blended learning solution on EPC / RFID were <strong>the</strong>re<strong>for</strong>e developed combining<br />

classroom material, webinars, e-learning <strong>and</strong> o<strong>the</strong>r training delivery mechanisms.<br />

BRIDGE developed five training courses, publicly available in both classrooms <strong>and</strong> e-learning<br />

<strong>for</strong>mats, beginning with an introduction to <strong>the</strong> basics <strong>of</strong> EPC <strong>and</strong> RFID, followed by 3 advanced<br />

courses covering business, technical <strong>and</strong> implementation aspects <strong>of</strong> EPC / RFID in<br />

more detail. The final course is targeted at senior managers <strong>and</strong> demonstrates how EPC/RFID<br />

impacts <strong>the</strong> business processes <strong>of</strong> <strong>the</strong> supply chain, as defined in <strong>the</strong> Supply Chain Operations<br />

Reference (SCOR) model.<br />

All courses have been tested live <strong>and</strong> thoroughly reviewed by additional experts. The training<br />

requirements analysis <strong>and</strong> final version <strong>of</strong> <strong>the</strong>se training courses are publicly available from<br />

<strong>the</strong> BRIDGE website.<br />

2.11 Dissemination <strong>and</strong> Adoption Tools<br />

WP13 developed tools to enable any interested organization to in<strong>for</strong>m <strong>and</strong> educate <strong>the</strong>ir<br />

stakeholders about <strong>the</strong> findings <strong>and</strong> results <strong>of</strong> <strong>the</strong> various BRIDGE work packages, as well as<br />

<strong>the</strong> impacts <strong>and</strong> benefits <strong>of</strong> EPC/RFID in general. Six concept animations were developed,<br />

consisting <strong>of</strong> multi-media learning objects (in Macromedia Flash), that can be used <strong>for</strong> elearning<br />

courses, presentations etc. to clearly present key applications <strong>of</strong> <strong>the</strong> technology. A<br />

portable demonstration s<strong>of</strong>tware tool was also developed to show how <strong>the</strong> EPCglobal network<br />

works in real supply chain conditions <strong>and</strong> to simulate <strong>the</strong> kind <strong>of</strong> in<strong>for</strong>mation each trading<br />

partner would see as goods are transferred between trading partners. WP13 also prepared two<br />

impact reports - a market sizing study <strong>for</strong>ecasting <strong>the</strong> market <strong>for</strong> passive RFID in Europe <strong>for</strong><br />

<strong>the</strong> next fifteen years <strong>and</strong> a report evaluating <strong>the</strong> impact <strong>of</strong> RFID technology on <strong>the</strong> European<br />

economy. A conference package was also prepared, consisting <strong>of</strong> brochures, white papers,<br />

reports <strong>and</strong> a demonstration setup <strong>and</strong> presentation material. It can be freely reused by any<br />

organization hosting an EPC/RFID related event or wanting to learn more about <strong>the</strong> findings<br />

<strong>of</strong> <strong>the</strong> BRIDGE project.<br />

To help with consumer acceptance, WP13 has contributed to <strong>the</strong> development <strong>and</strong> translation<br />

<strong>of</strong> <strong>the</strong> website www.discoverRFID.org to help consumers underst<strong>and</strong> <strong>the</strong> basics <strong>of</strong> RFID <strong>and</strong><br />

EPC <strong>and</strong> how <strong>the</strong> technology helps companies, institutions <strong>and</strong> organizations to make <strong>the</strong>ir<br />

life easier <strong>and</strong> safer. WP13 also developed <strong>and</strong> maintains <strong>the</strong> BRIDGE website www.bridgeproject.eu<br />

, where all <strong>the</strong> adoptions tools are publicly available.<br />

CERP-IoT – Cluster <strong>of</strong> European Research Projects on <strong>the</strong> <strong>Internet</strong> <strong>of</strong> <strong>Things</strong><br />

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