Visitor studies bibliography - European Association of Zoos and ...

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will eventually turn up – please help us in pointing these out, so we can try to establish correct links in all future updates of this bibliography. If possible, more internet links will be provided in future updates – please hulp us by providing any links to the references material that we are not yet aware of. Please note that most past publications of the Visitor Studies Association can be accessed for free through www.visitorstudiesarchives.org – by all means a resource every serious visitor studies researcher should use regularly. While the overall majority of publications quoted in this bibliography will be in the English language, and extra effort has been made to ensure this is a truly international overview. As a result quite a few publications in languages other than English have also been included but I am fully aware that a lot more may exist which have escaped my attention until now. With all non- English language references, an English translation of the title and subtitle is provided. PLEASE HELP US TO IMPROVE THIS BIBLIOGRAPHY BY PROVIDING YOUR IDEAS, SUGGESTIONS, REMARKS, CORRECTIONS, ADDITIONS AND UPDATES! THANK YOU! harry.schram@gmail.com or harry.schram@kmda.org Looking at people looking at animals – version 5.0 An international bibliography on visitor experience studies and exhibit evaluation in zoos and aquariums 6
TABLE OF CONTENTS INTRODUCTION 2 HOW TO USE THIS BIBLIOGRAPHY? 5 TABLE OF CONTENTS 7 1. GENERAL LITERATURE ON VISITOR STUDIES 14 Bibliographies on zoo and aquarium visitor studies 14 Bibliographies on visitor studies – general 14 Visitor studies – general 16 Visitor studies – introductions, handbooks and basics 18 Marketing studies vs visitor experience studies; interaction with marketing 19 o General marketing literature, marketing of experiences, theme parks, museums, not-for-profit 19 o Zoos and aquarium marketing 20 Visitor studies – national situations 21 Zoo visitor studies – general 23 Zoo visitor experiences 25 2. VISITOR RESEARCH METHODOLOGY 29 Visitor research methodology – general 30 Case study research 30 Communication theories/communication studies 30 Electronic and web-based evaluation techniques 31 Focus groups 31 Drawing, mind mapping 33 Experiments 33 Interviews 33 Language 34 Mass media influences – general 35 o Radio and tv 37 Mystery visitors 37 Physiological needs of visitors 37 Previous visits (influence of) 37 Qualitative research 38 Quantitative research, statistics 38 Quantitative and qualitative research combined 39 Social sciences research 39 Staff as observers 40 Surveys, questionnaires – general 40 o Web-based surveys 41 Publication of results 42 3. SOCIAL, EDUCATIONAL AND ENVIRONMENTAL PSYCHOLOGY 43 Psychology 43 Social, educational and environmental psychology (selective bibliography) 44 Affect 45 Attitudes 46 Cognitive psychology 47 Curiosity 47 Looking at people looking at animals – version 5.0 An international bibliography on visitor experience studies and exhibit evaluation in zoos and aquariums 7
Page 1 and 2: LOOKING AT PEOPLE LOOKING AT ANIMAL
Page 3 and 4: we doing the best we can in interpr
Page 5: HOW TO USE THIS BIBLIOGRAPHY? Unfor
Page 9 and 10: Attitudes to research in zoos 85 A
Page 11 and 12: Museum and exhibition labels 214 L
Page 13 and 14: o African exhibits 324 Reptile exh
Page 15 and 16: DICK (R.E.), MCKEE (D.T.) & WAGAR (
Page 17 and 18: papers, 1995 Visitor Studies Conf..
Page 19 and 20: Marketing studies vs visitor experi
Page 21 and 22: STAS (A.), 2010: Olifantenmarketing
Page 23 and 24: Zoo visitor studies - general BERGM
Page 25 and 26: WHITTALL (R.), 1992: A walk on the
Page 27 and 28: Open: 152-55. HATLEY (J.), 1976: Th
Page 29 and 30: 2. VISITOR RESEARCH METHODOLOGY ON-
Page 31 and 32: MCLUHAN (M.), 1964: Understanding m
Page 33 and 34: Drawing, mind mapping in zoo evalua
Page 35 and 36: Mass media influences on zoo and aq
Page 37 and 38: Mass media influences on zoo and aq
Page 39 and 40: FERGUSON (G.A.), 1981: Statistical
Page 41 and 42: FINK (A.) & KOSECOFF (J.), 1998: Ho
Page 43 and 44: 3. SOCIAL, EDUCATIONAL AND ENVIRONM
Page 45 and 46: MEHRABIAN (A.), 1976: Public places
Page 47 and 48: MCGUIRE (W.J.), 1985: Attitudes and
Page 49 and 50: 752-72. PHILIPPOT (P.) & SCHAEFER (
Page 51 and 52: 4. ETHICAL ASPECTS (of visitor stud
Page 53 and 54: 5. INSTITUTIONAL/ORGANIZATIONAL ASP
Page 55 and 56: in shopping malls. Env. & Beh. 38(4
Page 57 and 58:
6. HUMAN-WILDLIFE/ANIMAL RELATIONSH
Page 59 and 60:
STERBA (J.P.), 1995: From biocentri
Page 61 and 62:
PALMER (C.), 2001: Taming the wild
Page 63 and 64:
PASSARIELLO (P.), 1999: Me and my t
Page 65 and 66:
National Park, Indonesia. Env. Cons
Page 67 and 68:
eeuw. [Nature for people, people fo
Page 69 and 70:
practices and policies. Delft, Ebur
Page 71 and 72:
verschillende culturen. [Animal sto
Page 73 and 74:
WESTHOFF (V.), 1985: De verantwoord
Page 75 and 76:
conservation policies in society.]
Page 77 and 78:
BACKGROUND & FURTHER READING: ATTIT
Page 79 and 80:
BACKGROUND & FURTHER READING: WILDL
Page 81 and 82:
enlightenment. A cultural history o
Page 83 and 84:
Popular knowledge of nature, animal
Page 85 and 86:
Quarterly 46(2): 221-54. FIDLER (P.
Page 87 and 88:
MCKIBBEN (B.), 1990: The end of nat
Page 89 and 90:
Behav. 1(1): 5. http://historicalvo
Page 91 and 92:
SCHMITT (C.), 2007: Victorian beetl
Page 93 and 94:
IRWIN (R.), 2010: Camel. Animal ser
Page 95 and 96:
BIEDER (R.), 2005: Bear. Animal ser
Page 97 and 98:
inhabitants of the Russian federati
Page 99 and 100:
(J.) & REEVES (R.) (eds.): Marine M
Page 101 and 102:
Attitudes to Primates - visitor stu
Page 103 and 104:
Attitudes to Apes - visitor studies
Page 105 and 106:
BACKGROUND & FURTHER READING: ATTIT
Page 107 and 108:
ZIEGAN (K.), 2005: Die Schlange in
Page 109 and 110:
7. LEISURE AND TOURISM STUDIES (Sel
Page 111 and 112:
BACKGROUND & FURTHER READING: TOURI
Page 113 and 114:
9. INFORMAL EDUCATION AMERICAN INST
Page 115 and 116:
PACKER (J.) & BALLANTYNE (R.), 2004
Page 117 and 118:
Informal learning in zoos and aquar
Page 119 and 120:
LUCAS (A.), 1991: Info-attainment a
Page 121 and 122:
10. INTERPRETATION Interpretation
Page 123 and 124:
Rev. edn.. Corvallis, Oregon State
Page 125 and 126:
11. EXHIBIT EVALUATION Evaluation
Page 127 and 128:
Session, AAM Ann. Meeting. Washingt
Page 129 and 130:
MILES (R.), 1993: Grasping the grea
Page 131 and 132:
operating across the sectors to tac
Page 133 and 134:
KNOWLES (M.S.), HOLTON (E.F.) & SWA
Page 135 and 136:
BACKGROUND & FURTHER READING: CHILD
Page 137 and 138:
o Children/youth and animals DVORAK
Page 139 and 140:
Summary. AAZPA 1986 Ann. Conf. Proc
Page 141 and 142:
CONVENTION ON BIOLOGICAL DIVERSITY,
Page 143 and 144:
o Children/youth and zoos BIRNEY (B
Page 145 and 146:
MUMIN (A.I.), 2011: Invite, welcome
Page 147 and 148:
BACKGROUND & FURTHER READING: FAMIL
Page 149 and 150:
Gender BITGOOD (S.) & BISHOP (S.),
Page 151 and 152:
Groups BRENNAN (T.), 1977: Elements
Page 153 and 154:
MOUSSOURI (T.), 2007: Implications
Page 155 and 156:
with the coalition of knowledge bui
Page 157 and 158:
80(2): 155-66. PARSONS (C.) & BREIS
Page 159 and 160:
BACKGROUND & FURTHER READING: SCIEN
Page 161 and 162:
Senior citizens FRASER (J.), CLAYTO
Page 163 and 164:
BOGAN (M.) & KROMREY (J.), 1996: Me
Page 165 and 166:
nature and environmental education
Page 167 and 168:
problems: a qualitative study. Ecop
Page 169 and 170:
Education on climate change LUEBKE
Page 171 and 172:
psychological barriers. In : GRAJAL
Page 173 and 174:
48. www.physicstoday.org/resource/1
Page 175 and 176:
ainforests: Cologne Zoo exploring n
Page 177 and 178:
WOOLLARD (S.P.), 1999: Zoo educatio
Page 179 and 180:
Sustainability education SMITH (L.)
Page 181 and 182:
MORALES MIRANDA (J.), 1999: Interpr
Page 183 and 184:
EVERETT (M.) & BARRETT (M.S.), 2009
Page 185 and 186:
visitors. Challenges for the future
Page 187 and 188:
Natural history museums BITGOOD (S.
Page 189 and 190:
16. EXHIBIT DESIGN & EVALUATION: FR
Page 191 and 192:
http://historicalvoices.org/pbuilde
Page 193 and 194:
Specific exhibits BIRNEY (B.A.), 19
Page 195 and 196:
DE PRETER (W.), 2010: Luchthaven Za
Page 197 and 198:
BITGOOD (S.), 1992: Visitor orienta
Page 199 and 200:
Timing, visitor agendas DAVEY (G.),
Page 201 and 202:
Vol. One. Edinburgh, MuseumsEtc. :
Page 203 and 204:
18. TEXT, LABELS AND READABILITY RE
Page 205 and 206:
BRAMLEY (F.), 1992: Our mission is
Page 207 and 208:
Absense of labels LARSEN (J.), 2002
Page 209 and 210:
Graphics ON-GOING OR UNPUBLISHED ST
Page 211 and 212:
Antwerpen, 5 dec. 2008. BACKGROUND
Page 213 and 214:
Language and style BRAMLEY (F.), 19
Page 215 and 216:
Pre-formative evaluation of labels
Page 217 and 218:
Readability research in zoos and aq
Page 219 and 220:
SERRELL (B.), 1982b: Researching vi
Page 221 and 222:
19. INTERPRETIVE PUBLICATIONS (guid
Page 223 and 224:
20. INTERACTIVE EXHIBITS, SCIENCE C
Page 225 and 226:
& DIERKING (L.D.) (eds.): Public in
Page 227 and 228:
21. AUDIOVISUALS AND MULTIMEDIA Ge
Page 229 and 230:
CALLANAN (M.), JIPSON (J.) & SOENNI
Page 231 and 232:
HAMMOND (R.), 2012: It’s time to
Page 233 and 234:
BACKGROUND & FURTHER READING: ELECT
Page 235 and 236:
Mobile phones : visitor studies O
Page 237 and 238:
Sound design in exhibits ON-GOING O
Page 239 and 240:
DEALY (H.), 1990: Zoo animal enrich
Page 241 and 242:
ON-GOING OR UNPUBLISHED STUDIES : B
Page 243 and 244:
at the zoo - education, fun or occu
Page 245 and 246:
24. ARTS IN ZOO/AQUARIUM EDUCATION
Page 247 and 248:
2007. HENSEL (K.), 1987: Discourse
Page 249 and 250:
KNAPP (D.) & YANG (L.), 2002: A phe
Page 251 and 252:
BACKGROUND & FURTHER READING: NON-C
Page 253 and 254:
Prohibition signage: visitor studie
Page 255 and 256:
28. ETHICAL ASPECTS AND CRITICISM O
Page 257 and 258:
mens, dier en maatschappij. [Relati
Page 259 and 260:
Books. 242 pp. AUSTERMÜHLE (S.), 1
Page 261 and 262:
Ethical aspects: visitor studies -
Page 263 and 264:
29. GENERAL ZOO AND AQUARIUM INSTIT
Page 265 and 266:
Europe o General ANGELINI (S.), 200
Page 267 and 268:
o United Kingdom BALMFORD (A.), LEA
Page 269 and 270:
North America ADELMAN (L.M.), FALK
Page 271 and 272:
TURNER (W.R.), 1986: A view of the
Page 273 and 274:
30. HUMAN-ANIMAL INTERACTION IN ZOO
Page 275 and 276:
Specific taxa o General NIMON (A.J.
Page 277 and 278:
MITCHELL (G.), TROMBORG (C.T.), KAU
Page 279 and 280:
31. BIODIVERSITY AND CONSERVATION E
Page 281 and 282:
MELLEN (J.), 2012: Psychology in zo
Page 283 and 284:
http://home.planet.nl/~gkorthof/kor
Page 285 and 286:
Biodiversity and conservation educa
Page 287 and 288:
minding-animals-we-redecorate-natur
Page 289 and 290:
Educ 22(1): 26-32 OGDEN (J.), ROUTM
Page 291 and 292:
Behaviour change: visitor studies K
Page 293 and 294:
Ex-situ conservation programs READI
Page 295 and 296:
Zoo and aquarium conservation educa
Page 297 and 298:
LIDINSKY (K.) & WILSON (L.), 2005:
Page 299 and 300:
http://historicalvoices.org/pbuilde
Page 301 and 302:
BACKGROUND & FURTHER READING : GUID
Page 303 and 304:
value at the zoo.] Der Zool. Garten
Page 305 and 306:
impact study: The National Aquarium
Page 307 and 308:
Aquatic exhibits RIDGWAY (S.), LING
Page 309 and 310:
Children’s zoos APEL (B.), 1977:
Page 311 and 312:
Education centres WAGNER (K.F.) & M
Page 313 and 314:
JONES (G.), 1989: Beyond landscape
Page 315 and 316:
http://www.bgci.org/files/Worldwide
Page 317 and 318:
& STEVENS (P.M.C.) (eds.): Conserva
Page 319 and 320:
ROUTMAN (E..O.), 2000: Objective-ba
Page 321 and 322:
Zoo. Zoo’s Print 8(12): 45-48. WO
Page 323 and 324:
LI (I.M.Y.), 2010: Education evalua
Page 325 and 326:
Reptile exhibits BARRY (S.), 1984:
Page 327 and 328:
BACKGROUND & FURTHER READING: THEMA
Page 329 and 330:
BLAKELY (R.L.), 1981: Formulating a
Page 331 and 332:
KAWATA (K.), 2012: Exorcising of a
Page 333 and 334:
http://www.einseitig.info/html/cont
Page 335 and 336:
PECHLANER (H.), 1987: “Themenzoo
Page 337 and 338:
BROWN (T.), 2007: Hagenbeck’s cen
Page 339 and 340:
MASON (P.), 1999: Zoos as heritage
Page 341 and 342:
OSBORNE (M.A.), 1994: Nature, the e
Page 343 and 344:
BARBER (L.), 1980: The heyday of na
Page 345 and 346:
PHILLIPS (C.), 1964: The captive se
Page 347 and 348:
KISER (L.), 2007: Animals in mediev
Page 349 and 350:
Institutional exhibit philosophies
Page 351 and 352:
WESSELY (C.), 2007: Lesarten des Na
Page 353 and 354:
BERTRAM (B.), 2004: Misconceptions
Page 355 and 356:
JOY (J.), 1997 : BioParks : today a
Page 357:
WINEMAN (J.), PIPER (C.) & MAPLE (T
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