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Title of Effective Practice: - California Postsecondary Education ...

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Direct Connection to Policy Area 6 <strong>of</strong> The Illinois Commitment<br />

Alignment <strong>of</strong> Strategic Planning with AQIP<br />

Heartland Community College<br />

What issue or need is addressed by the effective practice?<br />

The current cycle <strong>of</strong> strategic planning is concluding, presenting the opportunity to revise HCC’s Strategic<br />

Planning process to coordinate with its recent acceptance into the AQIP accreditation system. At the same time,<br />

the opportunity to develop a more meaningful internal program review process is afforded by the revisions in<br />

program review at the state level. College administration desired a more comprehensive but streamlined<br />

planning model that incorporated performance measures and aligned with both statewide and accreditation<br />

requirements. These factors lead to the development <strong>of</strong> this new model.<br />

Description <strong>of</strong> the effective practice:<br />

HCC’s new Strategic Planning and Institutional <strong>Effective</strong>ness model revolves around Five Key Questions:<br />

• Why are we here? (Institutional mission, statewide goals, broad purposes)<br />

• What are we trying to accomplish? (College-wide goals, both operational and strategic, including strategies<br />

for measuring processes and outcomes; alignment with AQIP Categories)<br />

• How are we doing? (Collection <strong>of</strong> performance indicator data)<br />

• What does it mean? (Comparison to available historical and peer data and analysis <strong>of</strong> external and internal<br />

factors impacting the College)<br />

• Where are we going? (Identification <strong>of</strong> areas in need <strong>of</strong> improvement and new initiatives)<br />

How does this practice achieve sustainability?<br />

The model is in its first few months <strong>of</strong> use, but is designed to be applicable not only at the highest level <strong>of</strong><br />

College planning but throughout the organization. The conceptual simplicity <strong>of</strong> this model has been well<br />

received and is adaptable to all levels <strong>of</strong> college operations. The model has been applied to the instructional<br />

program review process in response to the opportunity provided by ICCB’s statewide program review revisions<br />

and is being piloted by three programs for this year’s cycle. It is also being piloted internally by one noninstructional<br />

division as a model for evaluating departmental effectiveness. The five key questions can even be<br />

applied at the position or individual level as an alternative mechanism <strong>of</strong> personnel evaluation.<br />

What are the results/measurable outcomes?<br />

Widespread acceptance and usage <strong>of</strong> the model will indicate its applicability. It is also designed to coordinate<br />

with the budgeting process. If it happens as designed, it will have been successful.<br />

Contact Information<br />

Name: Dr. Dana Rosenberg<br />

Email: Dana.Rosenberg@Heartland.edu<br />

Phone: (309) 268-8181<br />

191

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