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Title of Effective Practice: - California Postsecondary Education ...

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Direct Connection to Policy Area 6 <strong>of</strong> The Illinois Commitment<br />

Online Registration<br />

Illinois Eastern - Wabash Valley<br />

What issue or need is addressed by the effective practice?<br />

Wabash Valley College was unfairly disseminating seats in classes based on the classification (year or degree <strong>of</strong><br />

study) <strong>of</strong> students. Additionally, the student services department was responsible for the input <strong>of</strong> every class<br />

taken by every student at the college. This required the student services department to setup registration centers<br />

in our main educational building for an entire week each semester. The task short-handed the student services<br />

<strong>of</strong>fice during this time, limiting the services that students could receive from this <strong>of</strong>fice.<br />

Description <strong>of</strong> the effective practice:<br />

Wabash Valley College has, over the past 2 years, implemented an online registration procedure. This<br />

procedure allows students to register for classes 24 hours a day 7 days a week. Prior to adopting this procedure,<br />

all registration was done by the student services’ <strong>of</strong>fice on campus. Specific registration days were scheduled<br />

based on a number <strong>of</strong> factors. Students were grouped by the number <strong>of</strong> credit hours they had completed and by<br />

the degree that they were seeking. For example, a second semester freshman pursuing an Associate in Science<br />

degree may be required to register on November 5, while a second semester freshman pursuing and Associate <strong>of</strong><br />

Applied Science may be required to register on November 6. Both these groups would have been preceded by<br />

first and second semester sophomores. The online registration practice has allowed each student to have equal<br />

opportunity to register for the classes they want at a time and place that is convenient for them.<br />

How does this practice achieve sustainability?<br />

The program has saved the institution at the very least 85 hours <strong>of</strong> overtime compensation over subsequent<br />

years. It moved our student services personnel from a position <strong>of</strong> being data entry clerks to their actual roles as<br />

academic advisors.<br />

The program achieves sustainability because <strong>of</strong> its popularity with students. Students are empowered by this<br />

program and have responded enthusiastically to the ability to register on their own time for classes.<br />

What are the results/measurable outcomes?<br />

The program has grown from the participation <strong>of</strong> 52 students in the fall semester <strong>of</strong> academic year 2005 to 209<br />

students in the spring semester <strong>of</strong> 2006. These 209 students created 669 separate transactions on the system.<br />

Where students were initially just enrolling in classes, they are now adding and dropping classes as well. This<br />

has completely alleviated night registration services on campus saving many dollars for the department. It has<br />

also alleviated the need for registration centers on campus. The student services department is better able to<br />

provide all the services students need on a daily basis during what was traditionally the busiest time <strong>of</strong> the year.<br />

Contact Information<br />

Name: Matt Fowler<br />

Email: fowlerm@iecc.edu<br />

Phone: (618) 262-8641<br />

209

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